WUNDERKIND combines a refined taste rooted in deep industry connections with customer service expertise. Not just another department or chain store. At its heart, WUNDERKIND is a true home for luxury consumers. Each boutique is designed as a warm, inviting destination, offering a carefully curated mix of designer ready-to-wear, contemporary collections, luxury shoes and handbags, fine jewelry, eyewear, and home accents. From a statement dress to a casual tank or a pair of earrings, every piece is chosen for its quality, value, and impeccable design. Whether in Scottsdale, Montecito, or Park City—debuting Spring 2026—each boutique is designed to deliver elevated, personalized service, making every shopping experience feel effortless and unforgettable.
At WUNDERKIND, we operate with PRIDE:
• Pride in what we do
• Pride in bringing together a community
• Pride in our accomplishments
• Pride in the journey
Sales Leadership & Business Performance
• Own and execute store-level sales and profitability goals aligned with company targets
• Drive key KPIs including Net Sales, Conversion Rate, Average Order Value (AOV), Units Per Transaction (UPT), Return Customer Rate (RCR), and Client Capture
• Leverage CRM insights to set clear clienteling goals and ensure consistent relationship-building activity
• Analyze performance trends to inform strategic actions and optimize results
• Lead from the floor, modeling luxury selling behaviors and elevated service standards
Client Experience & Brand Loyalty
• Deliver a best-in-class, highly personalized luxury customer experience
• Build and sustain a strong clienteling culture focused on long-term relationships and repeat business
• Ensure consistent brand storytelling and service execution across all customer touchpoints
• Proactively resolve client concerns with discretion, professionalism, and urgency
Team Leadership & Talent Development
• Train, coach, and develop associates in sales excellence, product knowledge, and client engagement
• Set clear performance expectations and conduct KPI-driven performance reviews
• Foster a culture of accountability, professionalism, and continuous growth
Operations & Store Excellence
• Maintain an immaculate store environment that adheres to visual merchandising and brand aesthetics
• Oversee inventory best practices to ensure accuracy and operational compliance
• Ensure visual merchandising and store presentation align with brand guidelines
• Drive operational excellence, including efficient back-of-house processes and proper use of reporting systems
• Manage administrative responsibilities including payroll, scheduling, and store supplies
About You
• 3+ years of experience in luxury retail, hospitality, or a comparable client-focused leadership environment
• Strategic, results-oriented leader who anticipates needs and leverages downtime to build momentum
• Proven success driving KPIs and developing high-performing sales teams
• Strong clienteling mindset with the ability to build long-term customer relationships
• Polished communication style, strong business acumen, and attention to detail
Compensation & Benefits
• $80,000 annual base salary, paid biweekly
• $15,000 annual bonus eligibility, contingent on achieving store's sales target
• Relocation stipend available for qualified candidates, based on experience
• Medical, dental, and vision benefits
• 401(k)
• 15 days of paid time off and 7 paid company holidays
• Parental leave
• Employee discount
• Paid employee parking