About the job
Company Description
Draper James is a classic American lifestyle brand founded by Reese Witherspoon, inspired by the southern heritage and traditions she holds dear. Established in 2015, the brand is celebrated for its timeless, feminine style, offering clothing, accessories, and home décor. Known for its charm and grace, Draper James creates products that blend modern trends with traditional Southern aesthetics, curated to inspire confidence and joy. The company values craftsmanship and attention to detail, providing customers with exceptional quality and style.
Role Description
As a Store Manager, you will play a pivotal role in shaping the in-store experience, inspiring a team that delights customers, and driving sales through authentic connection and exceptional service. This position is perfect for a dynamic leader who thrives in a service-driven, luxury environment and understands that hospitality is the key to long-term success in retail.
What You’ll Do
- Lead with Hospitality & Heart
- Foster an inviting, service-first culture where every customer feels like a valued guest.
- Lead by example in delivering a warm, personalized shopping experience rooted in Southern hospitality.
- Motivate and inspire the team to exceed expectations, creating memorable moments that translate into lasting customer relationships and loyalty.
Drive Sales & Business Growth
- Achieve and exceed weekly, monthly, and annual sales and profitability targets.
- Leverage KPIs and business insights to drive performance and coach the team toward success.
- Build meaningful community relationships and elevate brand visibility through local outreach and events.
- Actively grow personal and storewide clientele, leading the team in proactive clienteling and follow-up strategies that build enduring customer connections.
Coach, Develop & Inspire Teams
- Train, mentor, and empower team members in brand values, product knowledge, and service excellence.
- Deliver clear, actionable feedback and recognition to inspire growth, accountability, and confidence.
- Create an environment where the team feels supported, celebrated, and motivated to perform at their best.
Ensure Operational Excellence
- Oversee daily operations with attention to detail and integrity, ensuring adherence to policies and procedures.
- Maintain inventory accuracy and uphold all loss prevention practices.
- Ensure merchandise is beautifully presented, efficiently processed, and aligned with brand standards.
What We’re Looking For
- Bachelor’s degree preferred (business or fashion discipline a plus).
- 3–5 years of retail leadership experience, ideally in a luxury, service-focused environment.
- A natural leader who brings warmth, confidence, and authenticity to every interaction.
- A strong business acumen with the ability to balance sales goals, operational excellence, and customer-first service.
- Passion for Southern style, hospitality, and the Draper James brand.
If interested in the above retail opportunity, please contact:
Lauren Frohlinger: lfrohlinger@draperjames.com
