Staples Promotional Products: Program Administrator

Staples is business to business.You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!

What you’ll be doing:

Responsible for working closely with the Program Manager and the Field Account Executive to coordinate the implementation of managed programs and to communicate the program requirements at a detail level. Supports Account Services Managers in the development & execution of all program/client collateral and web initiatives.

• Support the Account Services Manager (ASM) in managing client relationships and partnering closely with the field sales organization. Collaborate with internal teams to ensure strong communication, teamwork, and accountability across all functions.
• Assist the ASM in delivering programs that meet sales targets, margin goals, SKU requirements, marketing plans, and media budgets. Participate in forecasting and budgeting processes while gaining exposure to project management, inventory oversight, and overall account support.
• Maintain working knowledge of internal systems and processes to support operational needs and ensure alignment with client requirements. Contribute to the creation and distribution of client-facing and internal reports.
• Coordinate and communicate key information related to catalog production, database management, copy editing, product organization, and workflow routing. Play an active role in proofing eStores and print materials, sourcing product samples, and supporting logistics execution.
• Provide support for client events and meetings, including trade shows, site sales, kitting and fulfillment projects, product selection, and client business reviews.

What’s needed-Basic Qualifications:

• 2+ years of project management, merchandising, program development, marketing or related business experience.
• 2+ years in Microsoft Office (Word, Excel, PowerPoint).
• 2 years of project management skills and ability to balance projects and meet deadlines.

• Strong “business” communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.

What’s needed- Preferred Qualifications:

• Bachelor’s degree is preferred in related field.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 14 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!