Staff Parking Lead

Pay: $25 per hour DOE

Schedule:  Full Time - Mandatory Weekends Thursday, Friday, Saturday, Sunday - 8-12 hour shifts but open availability these days 6am to 1am

Title: Staff Parking Lead

Address: 419 N 9th Street, St Louis MO 63101 

Required  Qualifications - 2 plus; years of Parking/Staffing Experience and Customer Service 

• Must have a valid driver's license
• Must be 21 years of age or older  

Responsibilities:  Supervise and coordinate the work of staff to ensure that all areas are meeting company standards.

• Train and onboard new staff, providing guidance and support to ensure high-quality performance.
• Conduct regular inspections of facilities to ensure company standards and flow of garage. 
• Develop and implement procedures and best practices to improve efficiency and effectiveness
  
  Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Lead and support frontline employees ; foster a culture of engagement, accountability, and teamwork.

Coach and mentor staff to drive performance, professional growth, and compliance with ABM and client policies.

Recommend staffing levels, assist in hiring and onboarding, and conduct evaluations in partnership with HR.

·Act as the primary contact for clients; build and maintain strong, professional relationships with property management teams and stakeholders.

·Ensure services meet or exceed contract terms, address client feedback, and resolve complaints promptly.

Promote additional services and identify growth opportunities to increase billable work.

·Oversee daily operations of facility services, including janitorial, parking, and maintenance as applicable.

·Ensure compliance with all ABM processes, safety standards, and quality programs.

·Conduct time studies, site inspections, and implement continuous improvement strategies to optimize performance.

·Coordinate special projects and support implementation of new processes and technologies.

·Prepare, review, and submit operational and financial reports, budgets, payroll records, and cost analysis.

Identify cost-saving initiatives and support vendor/contractor management.

·Develop and deliver employee training programs focused on safety, operations, and customer service.

·Promote a strong safety culture and ensure adherence to OSHA regulations and company policies.

·Administer disciplinary actions in accordance with company guidelines.