Make an impact:Are you passionate about delivering excellent customer service and making a meaningful difference in people’s lives? Salem Housing Authority (SHA) is seeking three motivated and experienced Staff Assistant to join our Housing Choice Voucher and Property Management team.
In this role, you’ll provide essential administrative support that helps keep our programs running smoothly and ensures our clients receive the high-quality service they deserve.
What you will do:As a Staff Assistant, you will play a crucial role in supporting our mission by providing essential administrative and customer service assistance, including answering phones and responding to client inquiries, explaining policies and procedures to clients and partners, preparing and managing confidential documents, tracking case or project status, and providing general office support where needed.
The ideal candidate is organized, adaptable, and committed to excellent service. You should be able to:
- Work effectively with a diverse group of coworkers and clients
- Maintain strict confidentiality of sensitive information
- Manage multiple tasks and shifting priorities with ease
- Communicate clearly and professionally, both verbally and in writing
- Quickly learn and apply Housing Authority policies and procedures
- Build strong working relationships with staff, agencies, and the public
- Thrive in a fast-paced environment with frequent interruptions
You’ll also help create a positive workplace by supporting teamwork, encouraging open communication, and promoting a safe, respectful environment. You’ll also contribute to a culture that values diversity and multicultural understanding.
This is a Salem Housing Authority position, which is a separate employer from the City of Salem.What can we offer you for all your hard work?- Medical, dental, and vision coverage for you and your family.
- Paid vacation and sick time in accordance with City policies.
- Competitive pay.
- Employer-paid PERS contribution of 6%.
- Opportunity for voluntary pre-tax contributions to a 457b account.
- Health care and dependent care flexible spending accounts.
- Voluntary long-term care.
- Employee wellness program.
- Employee assistance program.
- Position schedule is in office Monday through Friday between the hours of 7:30 a.m. to 4:30 p.m.
- The City of Salem and Salem Housing Authority offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education. We encourage you to clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Learn more about Equal Pay.
What are the minimum qualifications?- Must pass the pre-employment background check.
- Must have reliable transportation to be able to report to/from work sites, meetings, and coordinate work at other locations.
- Graduation from high school or GED, and coursework in secretarial science, and five years of progressively responsible clerical experience, operate a personal computer, including rapid (40 wpm) and accurate data entry/transcription. Or any combination of experience and training that demonstrate possession of the knowledge, skill and abilities as listed, and ability to perform the examples of work.
- Typing certificate.
- Hiring managers do not have access to view resumes as part of the application review process, please make sure to give detailed information in your application that includes your experience, knowledge, skills, and abilities as requested in the supplemental questions and job advertisement.
Preferred Qualifications (Not required to apply):- Bilingual proficiency in Spanish (speaking, reading, and writing) highly preferred.
What you will bring along:
Why Join Salem Housing Authority?
SHA serves a diverse community, including seniors, individuals with disabilities, and those experiencing or transitioning out of homelessness. Through our programs and affordable housing initiatives, we help individuals and families build stability and achieve greater self-sufficiency.
This role is a great opportunity to:
- Work in a mission-driven organization
- Support impactful housing programs
- Collaborate with social service providers
- Make a meaningful difference in your community
About us:Salem is the second largest city in Oregon and the capital city. Centrally located in the Willamette Valley, Salem is 49 square miles in size and extends across
two counties, Marion and Polk. The community has well-established neighborhoods and carefully preserved historic buildings with wide diversity and a family-friendly ambiance. The city is home to nearly 180,000 residents. For a full community profile detailing demographics and housing statistics, visit the City of Salem website.The City of Salem organization has eight primary departments: Community Services, Finance, Fire, Enterprise Services, Legal, Police, Public Works, and Community Planning and Development. Several departments also have functional divisions within their department. The City of Salem employs roughly 1,350 talented and dedicated staff members and works collaboratively with five labor unions.
The Salem Housing Authority operates as a separate municipal corporation and is led within the Urban Development Department, working in partnership with the City to deliver vital housing services.
If you're looking for a role where your work truly matters, we encourage you to apply and be part of our mission to strengthen communities and expand housing opportunities.
Where can I find out more about the position?Go to the menu option for Class Specifications and search for
Staff Assistant HA, I.
If you would like to learn more about the Salem Housing Authority, please visit our website at
www.salemhousingOR.com.
How can I apply?The City of Salem and Salem Housing Authority invites individuals of all diverse communities and backgrounds to apply for our available job opportunities as we strive to provide the best service to everyone. The City of Salem is committed to providing equal employment opportunities to all and has a culture that values diversity, equity, and inclusion. We believe that by welcoming differences, encouraging new ideas and views, listening to, and learning from each other, we are better able to serve the community.
To apply, click on the green "Apply" button to complete your application. Hiring managers do not have access to view resumes as part of the application review process. Please ensure that the details of your application, including work history, demonstrate how you meet the qualifications for the position.
Click here to fill out the Section 3 Employment Preference Form and submit with your employment application.
Applicants that meet the minimum qualifications as outlined above but not selected for this position may be placed on an eligibility list, and candidates may be hired from the list. Eligibility lists are valid for six months. The City will send email notifications to eligible candidates about potential hiring opportunities so please ensure your email settings accept our system generated email notifications.
HOUSING AUTHORITY OF THE CITY OF SALEM STATEMENT OF NONDISCRIMINATION
The Housing Authority of Salem does not discriminate against any person due to disability, race, color, religion, sex, source of income , familial status, national origin, actual or perceived sexual orientation, gender identity, marital status and/or domestic partnership in accessing, applying for, or receiving assistance, or in treatment or employment in any of its programs and activities.
The person named below has been designated to coordinate compliance with the non-discrimination requirements contained in the Department of Housing and Urban Development’s regulations implementing Section 504 (24 CFR, part 8, dated June 2, 1988):
Jane Kasharina, Compliance Analyst, Salem Housing Authority, 360 Church Street SE, Salem OR 97301
(503) 373-3809 | compliance@salemhousingor.com | TDD users: Dial 711
You may subscribe for automatic notification of job openings at the City through the
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For more information about employment at the City of Salem, please visit our website at
www.cityofsalem.net/jobs.
This announcement is not an implied contract and may be modified or revoked without notice.
