ScheduleSunday – Thursday
8:00 AM – 4:30 PM
(Schedule may vary based on business needs.)
ESSENTIAL DUTIES AND RESPONSIBILITIESDuties may include, but are not limited to, transportation, logistics, and backhaul functions.
Transportation- Answer incoming calls to resolve driver, sales representative, and customer issues; communicate route updates to drivers
- Utilize systems (MS Excel, Omnitracs, Tandem, Kronos, etc.) to create, update, and distribute reports supporting transportation operations
- Maintain and track transportation metrics (attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, trailer temp logs, route updates, etc.)
- Complete damages and shorts process, including vendor/driver communication and documentation
- Support training and development of junior clerical teammates
- Perform other duties as assigned
Backhaul and Logistics- Communicate key updates to support backhaul and transportation operations (arrival times, scheduling, service updates, delivery issues, etc.)
- Coordinate pickup appointments for backhaul orders and vendors
- Optimize routing and scheduling to minimize cost while maintaining compliance
- Complete all necessary paperwork and ensure accurate communication of logistics information
- Research new backhaul opportunities to improve efficiency
- Perform other duties as assigned
SUPERVISIONRELATIONSHIPS Internal: Operations, transportation, warehouse personnel, drivers
External: Vendors
WORK ENVIRONMENTWork is performed in an office environment with occasional exposure to warehouse conditions, including cooler/freezer areas with temperatures as low as -5°F.
MINIMUM QUALIFICATIONSExperience- Minimum three (3) years of warehouse administrative or clerical experience
- Prior logistics, transportation, and/or warehouse experience required
Knowledge / Skills / Abilities- Strong written and verbal communication skills
- Excellent customer service and telephone skills
- Ability to manage multiple tasks in a fast-paced environment
- Strong math, analytical, and organizational skills with attention to detail
- Intermediate computer proficiency (Word, Excel, Access, Outlook)
- Ability to independently solve problems of moderate scope
- Strong teamwork skills
Education- High school diploma or GED/equivalent required
PREFERRED QUALIFICATIONS- Knowledge of DOT Hours of Service regulations
- Familiarity with geographic delivery area
Systems Experience PreferredOmnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic
PHYSICAL QUALIFICATIONS(Kept as-is but cleaned formatting for HR/ADA compliance)
- Standing: Occasionally
- Walking: Occasionally
- Sitting: Frequently
Lifting / Carrying:
- 1–50 lbs: Occasionally
- 51+ lbs: Not required
Other Activities:
- Push/Pull: Occasionally
- Climb/Balance: Occasionally
- Stoop/Squat/Kneel/Bend: Occasionally
- Reach Above Shoulder: Frequently
- Grasp/Manipulate Objects: Frequently
- Manual Dexterity (typing, office equipment): Frequently
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.
The expected base rate for this role is between $28.00 and $30.00 per hour.
This role will also receive:
Benefits:
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
To review available benefits, please visit:
https://www.usfoods.com/careers/benefits.html