Sr. ERP Specialist

Laine Recruiting, LLC
Phoenix, AZ

Quick Info:

  • Can be home-based, but must be able to travel up to 50% for first 1-2 years during implementation/migration period and then will move to mainly remote
  • Must have experience implementing/migrating Epicor and ideally Kinetic
  • No sponsorship available for this role


About the Company


Our client is a U.S.-based advanced manufacturing company supporting highly regulated, precision-driven industries. The business operates across multiple locations and serves customers where quality, traceability, operational discipline, and on-time delivery are critical.


This is a complex manufacturing environment with multiple business functions relying on ERP for daily execution, reporting, planning, and decision-making. Epicor plays a central role in connecting finance, supply chain, operations, production, procurement, inventory, quality, order management, and logistics.


The Opportunity


The company is hiring a Senior Epicor ERP Business Analyst / Specialist to help strengthen, standardize, and optimize how Epicor is used across the business.


  • Serve as the bridge between business users and technical teams across finance, operations, supply chain, manufacturing, procurement, order management, logistics, and quality.
  • Understand how the business actually works, identify where processes are inconsistent or inefficient, and translate those needs into practical Epicor solutions.
  • Bring the judgment to know when the answer is better configuration, process redesign, training, reporting, automation, integration, or stronger use of Epicor best practices.
  • Operate beyond narrow support or ticket-taking by asking strong questions, getting to root causes, improving adoption, and supporting Epicor across its full lifecycle.


What You’ll Do


  • Serve as an Epicor application and business process subject matter expert across finance, supply chain, manufacturing, procurement, order management, logistics, and quality.
  • Partner directly with end users to understand business needs, diagnose process gaps, and identify opportunities to improve how Epicor is used across the organization.
  • Support Epicor across the full application lifecycle, including optimization, documentation, production support, upgrades, on-premises to cloud migration, and non-Epicor to Epicor migrations.
  • Help standardize and improve business processes using Epicor best practices, with a focus on consistency, scalability, data integrity, and operational efficiency.
  • Design, create, and maintain BAQs, dashboards, BPMs, and Data Directives.
  • Use strong knowledge of Epicor tables, schemas, relationships, and architecture to support reporting, troubleshooting, workflow improvements, and business analysis.
  • Work closely with developers on customizations, extensions, interfaces, and integrations with tools that complement Epicor and improve business productivity.
  • Develop and maintain process documentation, test scripts, training materials, and user-facing support resources.
  • Lead or support end-to-end testing, including unit, integration, regression, and user acceptance testing.
  • Train users, support change management, and help improve adoption across business functions and locations.
  • Ensure Epicor security roles, permissions, and access controls are properly designed, maintained, and enforced.
  • Support Epicor Kinetic, including web/cloud environments and multi-company or multi-site use cases.


What We’re Looking For


  • 5+ years of experience as an Epicor Business Analyst, Epicor Specialist, ERP Business Analyst, or similar role in a manufacturing environment;
  • Strong understanding of manufacturing operations and how ERP supports the flow of work across finance, supply chain, production, quality, purchasing, inventory, order fulfillment, and logistics.
  • Hands-on Epicor experience across core and advanced modules, including finance, supply chain, forecasting, demand planning, MRP/MPS, AP automation, scheduling, quality, purchasing, inventory control, and order fulfillment.
  • Strong SQL and BAQ development skills.
  • Hands-on experience building and supporting dashboards, BPMs, and Data Directives.
  • Strong understanding of Epicor table structures, relationships, architecture, and data integrity considerations.
  • Experience working in multi-company, multi-site, or distributed manufacturing environments.
  • Experience supporting project activities, including coordination, progress tracking, testing, stakeholder communication, and documentation.
  • Ability to translate business needs into thoughtful Epicor solutions without over-customizing or creating unnecessary complexity.
  • Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.
  • Willingness and ability to travel up to 50% based on project phase, site needs, and business priorities.


Nice to Have


  • Experience with Epicor SSRS report development.
  • Experience with Epicor upgrades, version transitions, cloud migration, or Kinetic modernization.
  • Experience with data warehousing, ETL, Power BI, or Microsoft-based reporting and analytics tools.
  • Experience using AI-powered tools or modern development/productivity tools to improve speed, documentation, analysis, testing, or solution delivery.
  • Experience integrating Epicor with third-party tools that improve business productivity, reporting, automation, or operational visibility.


Why This Role Matters


  • ERP is not just a back-office system in this environment; it directly impacts how work moves through the business from planning and purchasing to production, quality, inventory, fulfillment, finance, and reporting.
  • This role will help ensure Epicor is not only maintained, but used well across multiple functions and locations.
  • The person in this seat will help improve consistency across sites, strengthen reporting and data integrity, support better decision-making, and create more scalable processes as the company continues to evolve.


Compensation

  • Base salary between $120-160k (some flexibility base on expertise)
  • Bonus up to 10%
  • 401k match up to 5%
  • Benefits and PTO

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