Overview
Founded in 1898, Mutual of Enumclaw is a people-first insurer rooted in community, recognized as Washington’s Best Company to Work For for the 14th consecutive year, and proudly serving individuals, families, farms, and businesses through local independent agents across the West.
The Sr. Business Analyst reports to a Sr. Software Engineering Managerand performs system and business analysis activities, and collaborates with business partners and development teams. Supports long-term business and technology strategies in areas that require a high level of technical competency and business acumen.
Location: The successful candidate will work in a hybrid capacity between our Home Office in the Greater Seattle area, and remotely. Candidate must live within driving distance of our offices and have high-speed internet (internet speed test required).
Hiring Range:$101,547 - $114,020*
Salary Range:$101,547 - $127,719
*The hiring range represents Mutual of Enumclaw’s current hiring pay scale for this role. Mutual of Enumclaw reserves the right to modify or update this range any time. Exact compensation may vary based on skills and experience. Compensation is only one part of our entire total rewards package. To see some of the benefits and perks we offer, please click here.
Responsibilities
- Exemplify behaviors that support our IT vision and beliefs.
- Perform Quality Assurance activities in support of the software development process, and act as a champion for quality.
- Build and leverage domain expertise in solving complex business problems.
- Collaborate with Product Owners to identify technology solutions for business problems.
- Collaborate with the Agile team to develop, refine, and implement user needs.
- Inspect and refine the team’s processes in collaboration with the team and Product Owners.
- Collaborate to define/refine the acceptance criteria for user stories along with the Product Owner and the Agile team, and execute test and functional cases to ensure their completion.
- Actively participate in Agile ceremonies to remove blockers, refine stories, plan Sprints, and review functionality with our business stakeholders.
- Regularly assess the effectiveness of our testing practices and ensure adherence to quality standards.
- Provide production support for applications/services to internal and external customers.
- Provide demos of work in front of large groups of stakeholders and team members.
- Role may include opportunities for specialized and/or temporary assignments.
- May be called on to work outside normal business hours.
- May provide informal leadership and facilitation within the assigned team.
- Identify, understand, and plan for organizational and human impacts of planned systems or system modifications, and ensure that new technical requirements are properly integrated with existing processes and skill sets.
- Develop and maintain a deep awareness of how a business operation works and help stakeholders explore technology possibilities to more effectively execute their roles.
- Provide informal leadership, facilitation, and mentorship within the assigned team.
Qualifications
Required Skills/Abilities:
- Previous underwriting or business analysis roles in the Farm & Commercial Property & Casualty space
- Demonstrated ability to develop high-level systems and functional specifications.
- Ability to maintain a high level of quality control standards and apply standards in all aspects of testing, research, and throughout the software development life cycle.
- Ability to be effective in both remote and corporate settings.
- Knowledge of insurance industry practices preferred.
- Working knowledge and demonstrated experience with Agile methodologies preferred.
- Demonstrated ability to communicate effectively with teammates, stakeholders, and other partners in both written and verbal formats.
- Ability to work independently with minimal supervision.
- Ability to train, mentor, and guide team members
- Versatility of skills and abilities, and comfort with change.
- Highly developed business acumen that allows analytical competence to be demonstrated across multiple domains.
- Strong analytical and problem-solving skills—able to connect rating, coverage, and system behavior
- Ability towork effectively inambiguityanddefine structure where it doesn’t exist
- Ability to translate ambiguous or incomplete requirements into structured, testable outputs
- Experience analyzing policy data and system outputs to troubleshoot issues
- Ability to think from both a business and testing perspective
- Versatility and adaptability in a fast-changing environment
Nice to Have
- Experience leveraging AI tools (Claude Code/Desktop, Chat GPT, etc) to complete tasks
- Experience with or exposure to spec-driven development practices, including writing clear, testable, and unambiguous requirements
- Exposure to data analysis or querying (e.g., SQL) is a plus
Education and Experience:
- Bachelor's Degree preferred; High School Diploma or equivalent required.
- Professional certifications (e.g., AIS, AINS, CPCU) preferred
- 5+ years' business and systems analysis, testing, or related experience.
- 5+ years’ experience with requirements gathering and creating workflows and project plans.
- Experience in the insurance industry is strongly preferred.
- Working knowledge and demonstrated experience with Agile methodologies.
- Experience with applications and services provided in AWS or other cloud providers is preferred.
- Experience with Test Automation is strongly preferred.
- Experience with project management concepts.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer, including video conferencing.
- Lifting of up to 15 pounds
