Essential Duties and Responsibilities include the following. Other duties may be assigned.
Develops and manages scope, objectives, deliverables and timelines that support business goals in collaboration with management and stakeholders.
Designs solutions and configures applications to support day-to-day operations and business needs.
Lead large, complex projects from conception, to design, through testing, implementation, and ongoing support.
Facilitate requirements gathering sessions and evaluates business/operational process implications of system requirements, making appropriate design/redesign recommendations;
Analyze business/operational processes of proposed or completed acquisitions. Provide plans to migrate process of acquired businesses to EGI applications/processes;
Create and maintain processes and procedures to efficiently develop test and deploy decision support tools and reports used in operations. Develop reporting requirements to resolve a variety of business- and operational-related problems;
Manage inventory and life cycle of routine reports to ensure efficient delivery of high quality, high impact business intelligence. Drive the development and enhancement of self-service reports and analytics capabilities, automating when possible;
Document requirements and work flow diagrams with focus on process improvements.
Develop programming specifications that can be passed to internal, as well as external programming resources as needed;
Create and deploy test plans, testing, documenting, and tracking issues while ensuring timely issue resolution;
Coordinate procedures development and system documentation;
Create and maintain ad hoc data capture systems as required to provide data not captured by core business applications;
Contribute to the ongoing development and implementation of a robust business acceptance process in terms of building internal customer relationships, documentation, user training, user support, regular communication and ongoing development.
Provide expert coaching, training, and knowledge development to other members of EGI and its business units;
Provide backup and support to EGI Information Technology Department at other EGI business units on an as needed basis;
Minimum Requirements and Qualifications/Education and Experience
Bachelor’s in Computer Science, Industrial Engineering, or related field
Experience as an application analyst or similar business analyst position in a manufacturing environment.
Five to Ten years of experience with ERP/Integrated manufacturing systems with implementation experience. Cloud Suite Industrial (CSI)/Syteline experience is preferred.
Proven experience with CRM systems. Salesforce experience is preferred.
Demonstrated project management knowledge and experience. PMP certification is preferred.
Skills and Abilities
Issue resolution and strong problem-solving skills.
Analytical and quantitative skills, including ability to perform a variety of analyses.
Ability to understand and interpret systems architectures from high-level.
SQL knowledge and ability to write queries to mine and analyze data.
Ability to coach, train, and develop people.
Ability to work independently as well as in teams.
Effective and professional written and verbal communication skills.
Strong organizational and project/time management skills with ability to plan, organize and prioritize multiple projects and meet deadlines in a fast-paced environment.
Execute and conclude projects in an efficient and effective manner with minimal guidance and supervision.
Capability of thinking creatively to originate new ideas.
Proven ability to consult with stakeholders, of all levels, to develop and execute solutions.
Possess proactive and self-motivated capabilities to exercise independent judgement.
Detail and results- oriented with a strong desire to succeed.
Possess strong work ethic and sense of urgency in executing responsibilities.
Produce high level of quality and accuracy with work and operate with integrity and ethically.
Capability to learn and apply new technologies quickly.
Maintain confidentiality at the highest level.
Ability to travel 15-20% regionally and nationally (will vary per project).
