Every great story has a new beginning, and yours starts here.
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role...
WarnerMedia is seeking a Senior Broadcast & IT Support Engineer for CNN in Washington D.C.!
Your Role Accountabilities...
The Senior Broadcast & IT Support Engineer possesses expert-level knowledge necessary to perform maintenance, installation, and occasional board and/or component level repair of broadcast and IT equipment in both studio and outside broadcast facilities in a fast-paced production environment, in addition to acting as a lead and mentor to other engineers.
In-house production support of live and recorded programming requires a thorough systems knowledge of broadcast IT infrastructure which includes:
Technical spaces (control rooms, studios, terminal gear/equipment/central apparatus/distribution riser rooms and data centers)
Associated production systems (A/V routing, signal processing, cameras, switchers, audio mixers, intercom, encoders/encoding, feeds/edit systems, master control, automation and transmission systems. Knowledge of Cloud Computing & Virtual Private Cloud is a plus.)
A strong baseline IT and data networking knowledge is also necessary to work in an increasingly IP and IT centric broadcast/multimedia infrastructure. A thorough understanding of SMPTE 2110 is necessary.
Collaboration with team members, clients and other support groups is required to troubleshoot and resolve issues with broadcast/multimedia systems and computers in our production environments.
This position will primarily provide facility-based support. However, there may be occasions requiring support of outside productions/events or to provide technical support to upgrade outside broadcast facilities. Any maintenance of Electronic Newsgathering (ENG) crew gear will be a shared responsibility with the field engineering team.
Turner BEST teams operate within an ITSM Service Management framework, supported by common processes around planning and managing changes. Adherence to our standard ITSM processes to minimize impact and deliver value to our customers is required. This includes documenting issues/requests and escalating as needed for problem management and resolution via our in-house service management system(s).
Senior Engineers must have demonstrated competency in a wide variety of technology and business contexts, and are the organization’s most versatile, deployable resources. Demonstrated expertise in analyzing and solving complex technical problems and being able work independently and autonomously in a team-based environment is a must. Ability to manage workload and work flow for a group of peers with assistance from management as required is essential.
A willingness to perform varied tasks, adapt to changing priorities, and the ability to solve complex technical problems independently are essential to be successful in this position. We expect our BIT engineers to build good relationships amongst our client base and to provide excellent customer service. Good communication skills (verbal, written) are required.
Shift work on a rotating schedule is mandatory to meet the needs of our customers.
Qualifications & Experiences...
Demonstrated knowledge of computer desktop hardware/applications and data networking.
Specific certifications may be required to work on proprietary equipment/systems (e.g., Cisco, Harmonic).
Typically six or more years of experience in television, multimedia content, IT client service or broadcast maintenance capacity, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment at the board level
Demonstrated experience with television or multimedia production workflows
Demonstrated competency with basic server, networking topology and operating systems (e.g., Windows, Unix, etc.)
Demonstrated experience working on technology and/or process design/re-engineering projects
Must be capable of lifting 50 lbs. and climbing ladders for equipment and cable installation assignments
Must be willing to be on call for coverage of critical technical systems
Desirable Requirements
Willingness to learn Turner proprietary equipment and applications.
Manufacturer-provided broadcast training from Sony, Harmonic, Evertz, etc.
Microsoft network certification
Software programming skills (HTML, V.B., C++, etc)
Autocad, MS Office Suite, Visio experience
Familiarity with ITSM Service Management processes
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits…
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. $83,079.00 - $154,290.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you’re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@wbd.com.