Job Summary:
As the SR Analyst, Freight Audit you will support At Home’s Global Logistics & Finance operations teams. You will be responsible for all aspects of freight pay & audit (FP&A) for all of At Home’s Domestic (Inbound and Outbound Truckload and LTL carriers) and International (Origin, Ocean, Customs, Dray) logistics providers. This includes ensuring all providers adhere to process and timelines to enable efficient invoice processing and timely payment. Data accuracy and completeness will be key for you to enable rich and deep freight pay analysis for the business teams. This role will have dual responsibility to the Vice President of Global Logistics and the Senior Director of Accounting Operations to ensure cross-department goals are achieved.
Key Roles & Responsibilities:
Own the strategic relationship with At Home’s designated Freight Pay & Audit provider
Responsible for on-going configuration and setup changes required in the FP&A platform; advocate for product enhancement requests from the business teams
Manage the performance of the Freight Pay & Audit provider, address performance issues and develop corrective action plans
Oversee daily activities within the platform and coordinate with internal and external teams as needed to ensure issues are resolved timely
Act as the internal subject matter expert on the Freight Pay & Audit platform, and the data derived from activities performed in the platform
Create and maintain SOPs and other process documentation to support internal training and business continuity
Facilitate training sessions with key users to continuously increase the value realized from the Freight Pay & Audit platform, based on new learnings, new capabilities, and functionalities released
Enable business goals through strategic use of the Freight Pay & Audit data
Work with Business Intelligence team to expose Freight Pay & Audit data to business users, design metrics and monitor the overall health of the business processes
Lead new initiatives and manage change with a variety of internal and external partners
Oversee and contribute to the development of team, network and company strategy
Act as liaison between supply chain and inventory accounting for Freight Pay and Audit issues
Provide support and escalation to resolve any billing issues, disputes and aged items not resolved via the standard process
Competencies:
Analytical mindset; comfortable with data from multiple sources and leveraging data to gain insights, make decisions and solve problems
Collaborative; able to work effectively and build strong relationships across multiple teams internally and externally
Professional oral and written communication skills; including cross-cultural communication and presentation skills
Inspires others; establishes shared goals to gain commitment from others
Feedback; cultivates an environment where feedback is openly shared for the betterment of the team
Strategic thinking; able to make decisions and recommendations that are sustainable and support future goals
Results driven; leverages quantitative and qualitative metrics to track and measure success
Accountable; holds self and others to high standards and follows through on commitments
Adaptable; works effectively in a variety of environments and is resilient to change
Team Leadership; cultivates an environment of intentional coaching and development of team
Qualifications
Undergraduate degree in supply chain management, logistics, or finance-related field
Preferred: MBA or graduate degree
4-6 years experience in supply chain management, logistics or a finance-related field
Preferred: Experience working with Freight Pay & Audit platforms
Experience managing performance of external providers
Proficient in Microsoft Office products
Required: Expert Excel skills
Preferred: Power BI skills
When you’re a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture. We respect, appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team, because together, our diverse perspectives make us stronger together.