Overview:
The Solution Architect will be focused on customer data, personalization, and enterprise digital experience platforms. This person shapes the tech vision, translates business needs into technical blueprints, and guides delivery teams across marketing tech and core enterprise systems.
Must Haves:
- 5+ years of experience as a Solution Architect
- Extensive experience implementing a CDP or integrating with other MarTech
- Experience developing architecture blueprints, strategies, and roadmaps
- Experience delivering presentations to senior-level executives and technical audiences
- Ability to work with developers in an outsourced environment
- Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt
Plusses:
- Adobe Experience Platform
- Adobe Journey Optimizer
- Adobe Real-Time CDP
- Bachelor's degree in computer science, information technology, engineering, system analysis or a related
Job Description:
The Solution Architect, Personalization leads and supports architecture activities for a portfolio of enterprise-level solutions. This includes systems such as customer data platforms, personalization engines, recommendation engines, loyalty and discount engines, promotional tools, communication platforms, CMS, DAM, mobile apps, master data solutions, in-store digital screens, ERP, HRMS, and POS systems.
You will provide architectural leadership, design oversight, and technology guidance to ensure solutions meet business requirements and comply with enterprise architecture governance. Responsibilities span five dimensions:
Responsibilities:
1. Interpret Business Needs
- Translate customer journeys and business requirements into capability maps, value streams, technical requirements, and architectural blueprints
- Collaborate with business owners, CX technology, product owners, and product managers
- Determine enterprise solution designs that support future business capabilities
2. Technical Leadership
- Guide development & engineering teams with technical expertise and architectural vision
3. Assess Technology
- Analyze current-state solutions for aging tech, misalignment, or deficiencies
- Support product lifecycle decisions (maintain/refresh/retire)
- Evaluate emerging technologies and market trends
- Identify and recommend solutions for legacy systems and technical debt
- Support product and project teams in selecting and configuring software
4. Apply Technology
- Lead evaluation, design, and evolution of solution architecture across applications
- Drive broader-scope architecture efforts across multiple projects/products
- Develop strategic roadmaps for transitioning from current to future-state architecture
- Act as a consultant across technologies, platforms, and vendor solutions
- Guide execution of architectural plans throughout the product lifecycle
- Ensure alignment with enterprise architecture across agile teams
5. Provide Enterprise Guidance
- Deliver reference models, standards, and architectural documentation
- Support governance, compliance, and assurance processes
- Help guide a community of practice (CoP) across technical teams
- Define principles, guidelines, standards, and patterns for enterprise‑wide architecture
Compensation:
up to $150k per year annual salary + 5% annual bonus
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefits:
- Competitive salary plus annual bonus
- Competitive benefits packages (medical, dental, 401k, employee stock plan, etc.)
- People Perks which allow for great discounts on food and fuel
- Work for a leading, innovative, and growing company in convenience store operations
- Fortune 500 company and a two-time Gallup Exceptional Workplace Award winner
- Tuition reimbursement of $5,000 per year
- Learning opportunities to develop new skills and to evolve professionally in a fast-growing company
