Software Engineering Senior Advisors- Hybrid

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Senior Contributor Career Track Role.

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The job profile for this position isSoftware Engineering Senior Advisor,which is a Band 4 Contributor Career Track Role withCigna-Evernorth Services Inc.

Responsibilities-

• Build, develop, and support conversational Integrated Voice Responses (IVRs) and perform unit/component testing aligned to business needs;

• Work with solution architect to provide effort estimates for new projects;

• Collaborate with Quality Assurance (QA) teams and business units to understand business issues and translate business needs into functional specifications;

• Construct application/service architecture;

• Develop web-based services on Pivotal Cloud Foundry (PCF) and locally based platforms;

• Deliver user interface design documentation and outline backend interfaces to support functionality/development;

• Identify and address issues, including cross-capability and release issues, that impact the integrity of the applications;

• Collaborate with design, business, and technology partners to drive technical planning, system integration, systems analysis, design, development, unit/component systems testing, and system maintenance;

• Create and maintain code, ensure defect-free programming consistent with enterprise standards, provide code maintenance and support during testing cycles and post-production deployment, and participate in peer code reviews;

• Resolve issues from alerts or customer complaints through root cause analysis/preventative measures;

• Integrate Jenkins pipelines to automate post-deployment verification;

• Execute triage, debugging, surveillance, performance, and scalability jobs in non-development environments; and

• Interface with and steer vendor partner consultants to ensure delivery of appropriate IT solutions.

• Hybrid work schedule.

Qualifications-

• Bachelor’s degree or foreign equivalent in Computer Science, Information Technology and Cybersecurity, Applied Computer Science, Computer Science and Engineering, or related;

• 5 years of experience in software development;

• At least four years of qualifying experience must include Integration Voice Response (IVR) and contact center development experience within a large-scale financial enterprise environment;

• Experience with microservice design, development, and integration;

• Experience with Application Programming Interface (API) gateway integration;

• Experience with monitoring instrumentation using system/data monitoring tools;

• Experience with Java development including Voice Extensible Markup Language (VXML), client backend integration, and design patterns;

• Experience with Continuous Integration Continuous Development (CI/CD)-based iterative development;

• Experience with Jira;

• Experience with Confluence;

• Experience with Cyara;

• Experience with Spring/Spring Boot;

• Experience with JavaScript;

• Experience with Junit testing;

• Experience with Splunk;

• Experience with KORE Platform;

• Experience with TomCat;

• Experience with SQL Server;

• Experience with Pivotal Cloud Foundry (PCF);

• Experience with Jenkins;

• Experience with Eclipse;

• Experience with Maven;

• Experience with Jakarta Server Pages (JSP);

• Experience with REST API; and

• Experience with OpenShift.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.