Site Reliability Engineer III

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.

As a Site Reliability Engineer III at JPMorganChase within the Data Solutions team of Corporate Sector, you will play a key role in automating, troubleshooting, and monitoring AWS-based applications and infrastructure. You will work hands-on to enhance reliability, performance, and scalability, ensuring seamless operations and continuous improvement. Your expertise will help drive the adoption of SRE best practices and deliver impactful solutions for the business.

Job responsibilities

• Guides and assists others in building effective designs and achieving consensus within the team
• Collaborates with software engineers and teams to implement automated CI/CD pipelines for deployment
• Designs, develops, tests, and implements solutions to improve availability, reliability, and scalability
• Implements infrastructure, configuration, and network as code for assigned applications and platforms
• Works with technical experts, stakeholders, and team members to resolve complex issues
• Understands and applies service level indicators and objectives to proactively address potential problems
• Supports the adoption and implementation of site reliability engineering best practices
• Drives automation initiatives to reduce manual intervention and improve operational efficiency
• Troubleshoots AWS infrastructure and application issues to maintain high reliability

• Enhances observability through monitoring, alerting, and telemetry collection

   

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Proficient in site reliability engineering principles and their application within cloud environments
• Skilled in at least one programming language such as Python, Java/Spring Boot, or .Net
• Strong knowledge of software applications and technical processes within disciplines like Cloud or AI
• Experience with observability tools (Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.)
• Familiarity with CI/CD tools such as Jenkins, GitLab, or Terraform
• Ability to proactively identify and address technical challenges
• Demonstrates interest in learning new technologies to drive innovation
• Capable of identifying and implementing relevant solutions to meet design constraints
• Initiates and implements ideas to solve business problems

• Effectively communicates and collaborates within large teams with limited supervision

   

Preferred qualifications, capabilities, and skills

• Experience with AWS platform and container orchestration (EKS)
• Familiarity with troubleshooting common networking technologies and issues
• Exposure to cloud security and compliance practices
• Experience with infrastructure automation tools (Ansible, Chef, Puppet)

• Knowledge of distributed systems and microservices architecture

   

• Experience working in agile development environments