At PJLN, we don’t just move boxes; we build the infrastructure that keeps global commerce moving. We believe that a high-performance culture starts with a local leader who treats the facility like their own business. We are looking for a hands-on Warehouse General Manager who thrives in the chaos of a start-up environment and has the grit to turn an empty warehouse into a high-speed fulfillment engine. This isn’t a "sit-behind-the-desk" role. You will be the architect of our site culture, the strategist for our facility launches, and the operational partner our Sales team relies on to win new business.
Impact & Responsibilities
Site Leadership & Strategic Profitability
Total P&L Ownership: Drive the financial health of the facility by managing labor efficiency, aggressive cost control, and revenue-generating service standards.
Master Planning & Forecasting: Lead long-range labor planning aligned with customer volume and sales forecasts. You anticipate the "perfect storm" before it happens, ensuring the site is never flat-footed by volume spikes.
Space & Flow Strategy: Architect the facility’s footprint. You will approve and monitor space utilization and flow planning to ensure they meet prescribed cost and service standards while maintaining 7S organizational excellence.
Start-Up & Expansion Execution
Launch Leadership: Lead the charge on facility launches and expansions. This includes everything from racking and layout design to vendor management and the initial Go-Live strategy.
Scalable Processes: Build the foundation of the site by establishing standard work, training modules, staffing models, and an accountability cadence that ensures operational stability.
Labor Strategy & Team Development
Directing the Front Line: Lead supervisors and frontline teams with a "no excuses" service culture. You set the tone for leadership, accountability, and real-time coaching.
Talent Pipeline: Partner with HR to design and implement performance evaluation systems, professional development programs, and hiring strategies to ensure PJLN attracts and retains top-tier talent.
Workforce Flexibility: Improve site agility through cross-training and role-based standards to meet fluctuating demand.
KPI Performance & Quality Management
Operational Excellence: Deliver results across all site KPIs, including OTIF (On-Time In-Full), order/inventory accuracy, damages, and productivity.
Continuous Improvement: Lead daily and weekly performance routines. Identify root causes for misses and implement corrective actions to drive cost-to-serve improvements.
Customer & Sales Partnership
Strategic Relationship Management: Serve as the senior operational partner for our customers. You don't just hit KPIs; you lead site tours, MBRs/QBRs, and service recovery plans to ensure we meet their long-term business goals.
Solutions Support: Act as the operational subject matter expert for the Sales and Solution Design teams. Provide the "sanity check" for labor, space, equipment, and service requirements before customer commitments are finalized.
Safety, Security & Compliance
Final Safety Authority: Own site risk and compliance. Partner closely with the Safety Department to execute and sustain site safety programs, training cadences, and audits.
Regulatory Adherence: Lead OSHA and PJLN compliance through routine inspections and leadership accountability to maintain a safe, incident-free workplace.
Loss Prevention: Protect people, property, and customer assets by enforcing facility security standards, access controls, and incident reporting.
What You Need to Succeed
Required:
The Track Record: 10+ years of warehouse/logistics leadership, with at least 5 years in a senior management role overseeing multiple departments and full P&L responsibility.
Start-up Mastery: Proven experience launching, expanding, or stabilizing a large-scale distribution operation. You understand the complexity of the first 90 days.
Data-Driven Leadership: Expert-level WMS knowledge and advanced Excel skills for labor modeling and translating complex data into actionable strategies.
Safety-First Mindset: A history of visible floor leadership where safety is treated as a non-negotiable standard.
Preferred:
3PL Expertise: Experience in multi-client warehousing and Value-Added Services (kitting, labeling, rework).
Lean Background: Knowledge of Lean / Continuous Improvement methodologies to fix processes rather than just increasing effort.
Why Join PJLN?
We offer a top-tier executive compensation package, including full benefits (Medical, Dental, Vision), a 401(k) with company match, and a significant incentive plan based on site performance and profitability. At PJLN, you have the opportunity to build and lead a site with true ownership and advancement potential.
PJLN: We engineer faster, smarter, leaner supply chains.