Service Appointment Schedulers

Honda of New Rochelle

New Rochelle, NY

25 E Main St., New Rochelle, NY 10801

Customer Service - Automotive Service Appointment Scheduler

$18 - $20 Per Hour + Bonuses!

Paid Training, Great Benefits & Room for Advancement!Previous Customer Service & experience handling high call volume in any industry preferred.

Honda of New Rochelle is HIRING NOW for friendly Service Representatives to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service for our busy Service Department! We offer paid training, a great benefits package, and advancement opportunities to all of our employees!

Those with previous Clerical, Business Development, or Call Center experience are encouraged to apply!

We offer:

$18 - $20 per hour based on experience + bonuses
Full-time Position, 40-hour work week
Paid Training
Medical, Dental & Vision Insurance
401(k) Retirement Plan
Paid Vacation / Sick Time
Work / Life Balance
Employee Discounts on Products & Services
Supportive Management Team
Long-term Job Security & Advancement Opportunities!

Key Responsibilities:

Answer incoming calls and work with vehicle owners to book appointments for vehicle service
Schedule automotive service appointments
Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
Assist with recalls: The Service Manager will supply a list of customers in our database with open recalls and/or due maintenance
Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
Assist with other duties as needed/ assigned

Requirements - Service Appointment Scheduler:

This is an onsite position
Automotive dealership experience is a plus!
Great phone voice and experience handling high call volume
Must have the ability to multi-task
Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as a Multi-Line Phone systems
Must be reliable
Professional appearance and a positive attitude
Valid driver's license and clean driving record
Please upload your resume. Completing the optional online assessment will grant you priority consideration!
Must pass pre-employment testing to include background checks, MVR, and drug screen

We are an Equal Opportunity Employer and prohibit discrimination/harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.