Server Systems Administrator

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related Patrick SFB / Ascension Island infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling mission success.

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site, as necessary.
• Perform regular file archival and purge, as necessary.
• Create, change, and delete user accounts per request.
• Provide Tier II & III/other support per request from various constituencies. Investigate and troubleshoot issues.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• Maintenance
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
• Create and maintain documentation to help train employees resolve day to day issues and knowledge transfer.
• Identify and execute process improvements and other enhancements that improve operational efficiency.

MINIMUM QUALIFICATIONS

• Associate's degree and 4 years prior relevant experience
• Additional years of experience in lieu of degree is acceptable.
• Active Secret

Desired Qualifications:

• Security+ Certification
• Server + Certification
• Basic knowledge or understanding of the following methodologies:
• Software package/binary deployment (XenApp; ThinApp; AppV; SCCM)
• Remedy experience
• Virtual hosted desktop OS
• Virtual Desktop Infrastructure (ESX/vSphere4; XenDesktop)

Qualified individuals will have experience in one or more of the following areas:

• Desktop Image Management
• Virtual Desktop Infrastructure (VDI) Support Services
• Home Directory and Profile Support Services
• Print, Fax, and Scan Support Services
• Unified Communications Support Services
• E-mail Support Services
• Desktop Software Support Services
• Desktop Entity Support Services
• Domain Services
• Directory, Authentication and Account Mgmt- O&S - Expanded 12x5
• Domain Name Services
• Dynamic Host Configuration Protocol (DHCP)
• Patch Management (Windows)

Working Conditions:

• The work is typically performed in an office environment and at client site locations; which requires proper safety precautions. The above job description is not intended to be; nor should it be construed as; exhaustive of all responsibilities; skills; efforts; or working conditions associated with this job. Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.
• Personal Protective Equipment (PPE) is required when applicable; the equipment includes but is not limited to head, hand, foot, torso, respiratory, vision and hearing protection.

Physical Activities:

• Work will require lifting to 35 lbs.; stooping; climbing; prolonged standing; prolonged sitting.

MINIMUM QUALIFICATIONS

• Associate's degree and 4 years prior relevant experience
• Additional years of experience in lieu of degree is acceptable.
• Active Secret

Desired Qualifications:

• Security+ Certification
• Server + Certification
• Basic knowledge or understanding of the following methodologies:
• Software package/binary deployment (XenApp; ThinApp; AppV; SCCM)
• Remedy experience
• Virtual hosted desktop OS
• Virtual Desktop Infrastructure (ESX/vSphere4; XenDesktop)

Qualified individuals will have experience in one or more of the following areas:

• Desktop Image Management
• Virtual Desktop Infrastructure (VDI) Support Services
• Home Directory and Profile Support Services
• Print, Fax, and Scan Support Services
• Unified Communications Support Services
• E-mail Support Services
• Desktop Software Support Services
• Desktop Entity Support Services
• Domain Services
• Directory, Authentication and Account Mgmt- O&S - Expanded 12x5
• Domain Name Services
• Dynamic Host Configuration Protocol (DHCP)
• Patch Management (Windows)

Working Conditions:

• The work is typically performed in an office environment and at client site locations; which requires proper safety precautions. The above job description is not intended to be; nor should it be construed as; exhaustive of all responsibilities; skills; efforts; or working conditions associated with this job. Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.
• Personal Protective Equipment (PPE) is required when applicable; the equipment includes but is not limited to head, hand, foot, torso, respiratory, vision and hearing protection.

Physical Activities:

• Work will require lifting to 35 lbs.; stooping; climbing; prolonged standing; prolonged sitting.

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site, as necessary.
• Perform regular file archival and purge, as necessary.
• Create, change, and delete user accounts per request.
• Provide Tier II & III/other support per request from various constituencies. Investigate and troubleshoot issues.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• Maintenance
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
• Create and maintain documentation to help train employees resolve day to day issues and knowledge transfer.
• Identify and execute process improvements and other enhancements that improve operational efficiency.