Server Application Specialist

What’s your purpose?

Have you considered investing in your community? Pinal County is a beautiful place that needs passionate people who want to help others and make a difference in their lives.

Public service is a rewarding career choice; not only does it offer a strong sense of purpose, but it also benefits you financially. We may not be the most competitive in salary, but we provide great value to our employees, including highly sought-after retirement plans, paid sabbaticals every five years, and very affordable benefit costs. In the long run, Pinal County is an excellent choice to fulfill your passion and support your retirement!

Working at Pinal County is an investment in YOU. Apply today and find out why Pinal County is more than just a job. Read more about the position and see if it is a good match for you. We are growing so be sure to check out all of our other opportunities as well!

• An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance.
• Paid Vacation And Sick Leave
  • 15 Vacation Days Accrued Annually Starting Day One
    • After Three (3) Years of Service, 18 Vacation Days Accrued Annually
    • After Five (5) Years of Service, 20 Vacation Days Accrued Annually
  • 13 Sick Leave Days Accrued Annually Starting Day One

• Ten Paid Holidays+ One Paid Floating Holiday to Use as You Wish
• Paid Sabbaticals Every Five (5) Years
  • Two-Week Sabbatical After Five Years of Continuous Service
  • Three-Week Sabbatical After Ten Years of Continuous Service
  • Four-Week Sabbatical After Fifteen Years of Continuous Service
  • Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
• Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
• Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From
  • Some Medical Plans with Zero Employee Premium Cost
• Dental and Vision Plans
• Comprehensive Wellness Program
  • Quarterly Wellness Challenges
  • Vision Exams and Optometry Events Onsite
  • Vaccination Clinics
  • Onsite Mammogram and Prostate Screening Events
  • Skin Cancer Screening Events Onsite
  • Biometrics and Health Screening Events Onsite
  • Financial Health and Retirement Planning Events Onsite & Online
  • Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
• Tuition Reimbursement Program
• Alternative Work Schedules
• Telehealth
• Qualified Employer - Public Service Loan Forgiveness Program - Department of Education
• Employee AssistanceProgram with Ongoing Training & Development Options
• Civil Service Leave
• Van Pool Options
• Short-Term Disability –Employer Paid
• Basic Life Insurance - Employer Paid
• Flexible Spending Accounts for Dependent Care and Medical Expenses
• Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance

Additionally, collaborate with a talented team committed to making Pinal County an outstanding place for residents and staff.

Working at Pinal County is an investment in YOU.

Apply today and find out why Pinal County is more than just a job.

Before you apply, watch this video to learn helpful tips for completing an application at Pinal County:

Application Tips

JOB SUMMARY

Keep all critical systems up and operational, ensure that server hardware, software, and databases are current and operational, oversee and implement new software/hardware, and assist in day-to-day problems that may occur to the staff or users including creation of new users.

• Performs server and application maintenance and updates as specified by vendors and industry standards; work includes use of a variety of management, development and support tools for server applications.
• Researches new and applicable items for use with County or Elected Office projects, enhancements or existing applications.
• Performs project management, development, enhancements, implementation, modifications and documentation of Elected Offices, departments or County IT projects.
• Provides Tier 3 and Tier 4 support functions and issue resolution for existing enterprise level applications.
• Performs related functions for Managing for Results program, including decision making, data entry, data verification and data analysis.
• Provides training on application enhancements, modifications and implementations of County, Elected Office or department projects.
• May perform special projects, including project management, system integration, system implementation, software development, workflow configuration and application configuration.
• Maintains absolute confidentiality of work-related issues, customer records and restricted County or Elected Office information; performs related duties as required or assigned.

• Perform and implement preventative maintenance for all voting equipment. Including but not limited to, Poll-Pads, ADA Devices and tabulation machines.
• Immediately troubleshoot equipment issues and ensure all repairs are completed in an efficient and timely manner.
• Lead in the coordination, creations and integration of all election software and hardware systems. Election creation and ballot design utilizing the election management software. Election creation and import/export via E-Pulse/poll-pads. Audio and design for ADA devices via election management software/expressvotes. Election night set up via SOE and AZ SOS secure file transfer.
• Understand ballot styles, precinct splits, and paver see the ballot proofing process. Efficiently implement changes and prepare ballot drafts for candidates and party chairs.
• Understand AVID, its functions, and how to export and import voter history data in an efficient and timely manner on election night.
• Conduct internal and AZ SOS logic and accuracy testing for all election equipment. Understand protocols and procedures to ensure successful testing.
• Responsible for ballot processing, ballot tabulation, election night results reporting, providing canvass documents, and conducting post-election audits.
• Responsible for making sure that all election software systems work together. Including but not limited to the Election Management System, AVID, ExpressVotes, Tabulators and Server, Poll Pads, Ballot on Demand Printers, and SOE Election Night Reporting.
• Annually verify Hash Values for all Election Management Systems for the AZ SOS.
• Troubleshoot Election Day technology issues at polling places. Work on the phone bank as needed to assist poll workers and other staff with all technical issues
• Preparing all voting equipment for election day, maintaining chain of custody of all elections voting equipment
• Act as a liaison between the Elections Department and Pinal County IT Department.
• Other duties as assigned.

• Associate’s Degree in Computer Science, Information Technology, or related field
• One year of experience in network server applications support;
• Or an equivalent combination of relevant education, training and experience may substitute for the minimum requirements.

Special Requirements for positions in the Elections Department:

• Must successfully complete the Elections Officer Certification class from the State of Arizona within the next training session period from the date of hire.
• Must be eligible to vote in Arizona.
• Must pass applicable background check.

Preferred Qualifications:

• Valid Arizona State Driver’s License.
• Experience with Microsoft SCCM.
• Experience with SQL Reporting

• Ability to effectively communicate orally and in writing.
• Maintenance procedures and standards for software applications, hardware and infrastructure.
• Capabilities of computer systems, including networked enviornments and specialized software applications.
• Network system access and security guidelines and standards.

PHYSICAL DEMANDS:

The work is light and requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. The work also requires the ability to finger, handle, reach, perform repetitive motion, lift, speak, hear, walk, and demonstrate visual and mental acuity.

WORK ENVIRONMENT:

Work is performed in a relatively safe, secure, and stable work environment.

NOTICE TO APPLICANTS

We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and treating others with respect. If these values are not demonstrated throughout the application and interview process we reserve the right to remove your candidacy from consideration and may impact your future Pinal County applications. The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the first quartile require additional approval.

All qualified candidates eligible to work in the United States are welcome to apply. However, visa sponsorship is not available. Pinal County does not participate in STEM Optional Practical Training (STEM OPT).

Pinal County requires pre-employment screening, which includes a Motor Vehicle Record check, a comprehensive background check (encompassing employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening. If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law.

Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties, just as though they were actually written out in this description.