Primary Skills: AI-Acumen (Expert), E2E-Thinking (Advanced), Design-Craft (Expert), Design-Systems (Advanced), Data-Fluency (Expert) Location: Atlanta GA () Contract :W2 Duration:6 months Pay Range: $65- $70 Per Hour #LP
JOB SUMMARY: Join our dynamic team as a Senior Service Designer to spearhead digital enrollment processes and market expansion initiatives, focusing on crafting frictionless partner onboarding experiences to reduce time to value from months to hours. This role involves adapting service blueprints for new international markets and ensuring all designs consider local regulations and cultural nuances. You will leverage AI and data analytics to optimize the enrollment funnel, collaborate on product development, and drive strategic improvements across the platform.
JOB REQUIREMENTS:
Design and refine the digital enrollment journey to ensure a fast, seamless transition for partners across various stages.
Lead the localization of service blueprints for new markets, considering specific regional requirements and cultural dynamics.
Utilize AI and data analytics to address and eliminate manual bottlenecks in the enrollment process.
Develop modular, configurable blueprints that can be easily adapted for new markets without redesigning foundational logic.
Collaborate closely with product development teams to align service design strategies with platform capabilities and roadmaps..
Must-Have Skills:
Proven ability to implement AI-driven solutions within service design.
Strong data analysis skills and the ability to leverage insights to drive design decisions.
Proficiency in designing for diverse international markets, with a keen understanding of localization needs.
Industry Experience Required:
Extensive experience in service design, particularly in digital enrollment and market expansion within fast-paced, technology-driven environments.
ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
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