Senior Quality Engineer

New York Technology Partners
Rochester, New York Metropolitan Area

GENERAL RESPONSIBILITIES:

The Senior Quality Engineer is responsible for overall product quality and compliance with ISO 9001 standards. This role will be responsible for developing and maintaining the Quality Management System and leading quality assurance activities throughout the product lifecycle


SPECIFIC RESPONSIBILITIES:

  • Develop, implement and maintain the Quality Management System (QMS) in accordance with ISO 9001 standards.
  • Ensure continuous improvement of the QMS through regular audits, reviews, and updates.
  • Lead quality assurance activities throughout the product lifecycle, from design to manufacturing and post-production.
  • Establish and monitor quality metrics and KPIs to assess product quality and performance.
  • Identify areas for improvement in manufacturing processes and lead continuous improvement initiatives.
  • Implement corrective actions (CAPA) based on root cause analysis.
  • Prepare and maintain quality documentation, including inspection plans, work instructions, and standard operating procedures (SOPs).
  • Collaborate with engineering, manufacturing, and supply chain personnel to implement product changes for current and next generation products. Maintain documents at various product stages ranging from the creation of part numbers to the release of products for manufacturing.
  • Ensure compliance with applicable regulations, industry standards, and customer requirements.
  • Review and maintain product manuals and labeling in coordination with Engineering, Sales, and Safety Agencies.
  • Conduct training sessions for manufacturing personnel on quality standards, processes, and best practices.
  • Act as the customer interface on quality-related issues, providing timely resolutions and maintaining strong relationships.
  • Gather customer feedback to drive product improvement and quality improvements.


QUALIFICATIONS:

  • Bachelor’s degree in Electrical Engineering, Industrial Engineering, Quality Engineering, Manufacturing Engineering, or a related field.
  • At least 5+ years of experience in quality engineering or a similar role in a manufacturing environment.
  • Certification as an ISO 9001 Lead Auditor or similar quality management certification is preferred.
  • Strong knowledge of general manufacturing, quality control, and lean principles.
  • Skilled in MS Word and Excel.
  • Experience with SAP preferred.
  • Must be detail oriented and organized in reviewing information, identifying issues, evaluating options and proposing solutions.
  • Clear and organized written and verbal communication.