Are you looking for an opportunity to be part of an evolution and large-scale digital transformation? As a Sr. Manager, Experimentation Program in the Lowe’s Digital organization, you will be leading a team of global talent. You will foster an open culture that encourages collaborative decision making. We are seeking an inspiring, technically savvy, consumer product focused leader who is passionate about building best in-class customer Experimentation program to support our rapidly growing ecommerce products.
Key Responsibilities:
• Reinvent and Manage the Product Management organization’s experimentation program to support rapidly growing business needs.
• Optimize use of existing A/B testing platform and support the new platform transition.
• Set standards and processes for experimentation on the web and mobile apps.
• Partner with product managers, analysts and data scientists to ensure tests are designed and analyzed properly.
• Define and implement a data driven process for proposing, prioritizing, and scheduling experiments.
• Act as controller to avoid test collisions and ensure validity of results.
• Lead Testing Council and meet with relevant stakeholders on a regular cadence.
• Manage day-to-day relationship with testing platform vendor.
• Evangelize experimentation to the organization and educate stakeholders on key concepts.
• Establish experimentation program success metrics and monitor the performance of the program over time.
• Work with the web analytics team to foster a culture of data-driven decision making across e-commerce that encourages validating or disproving assumptions about how we believe customers may react to various site experience scenarios.
• Ensures the alignment, buy-in, and support of diverse stakeholders by building and maintaining trusting relationships with internal customers and senior management.
• Hires, trains, and develops talent for growth opportunities; monitors team/individual’s morale and engagement to maintain highly effective and collaborative environments.
Minimum Qualifications:
• Bachelor's Degree in Analytics, Computer Science, CIS, or related field
• 10 years of IT or ecommerce experience
• 5 years of experience working in A/B testing related function including campaign implementation and Analysis. Experienced in utilizing statistical concepts for A/B test Analysis: Statistical significance, confidence intervals and establishing variance thresholds are must
• 5 years of relevant experience working with web analytics, personalization and testing tools: Experience with at least one web analytics tool (Adobe Analytics, Google Analytics, or similar) and one testing tool (Target, Optimizely, or similar) required
Preferred Qualifications:
• Master’s Degree in Analytics, Computer Science, CIS, or related field
• 3 years of experience in the e-Commerce retail industry
• 3 years of Consulting experience
• 3 years of experience in Leading large-scale Experimentation program
About Lowe’s:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 18 million customers a week in the United States and Canada. With fiscal year 2019 sales of $72.1 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports its hometown Charlotte region and all communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
About Lowe’s in the Community:
As a FORTUNE® 50 home improvement company, Lowe’s is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnerships. Across every community we serve, Lowe’s associates donate their time and expertise through the Lowe’s Heroes volunteer program. For the latest news, visit Newsroom.Lowes.com or follow @LowesMedia on Twitter.
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.