Senior Manager, Driver Growth

About Alto:

Alto is building the mobility and fleet management platform of the future. Since 2019, Alto has been redefining the rideshare experience for drivers and passengers alike. Unlike traditional gig-based platforms, Alto drivers are W-2 employees and drive a company-owned fleet of luxury EVs, which unlocks a level of safety, consistency, and hospitality that is unmatched in the industry. Using this model, Alto is building the capabilities to support an autonomous future. Alto is currently driving on the Alto app in Dallas and Houston, and in partnership with Uber in Los Angeles and Miami, with ambitions for nationwide expansion. For more information, visit www.ridealto.com

Position Overview:

Alto is seeking a Sr. Manager, Driver Growth to lead the teams and strategies responsible for finding, recruiting, onboarding, and training Alto's driver workforce at scale. This is a high-impact leadership role sitting at the intersection of talent acquisition, operations, and strategy. This role oversees two distinct teams: a recruiting team driving candidate pipelines, and a field-based training team that handles in-person driver onboarding across our markets.

The ideal candidate is a strong strategist and dynamic people leader with a strong track record of managing high-volume operations and hourly workforces — whether through a recruiting, people operations, or field operations background. This person brings sharp analytical instincts and a bias for action: someone who can design systems at scale, own a budget, test and iterate quickly, and still roll up their sleeves when progress is on the line. We're looking for someone who thinks end-to-end about the driver journey — from the moment a candidate sees our ad to the moment they complete their first shift — and is obsessed with making that experience exceptional. If you've run a high-volume recruiting function, managed a retail district, or led operations for a large hourly workforce and are energized by the challenge of building a best-in-class driver growth engine, we want to hear from you.

What you'll do:

• Own and execute Alto's end-to-end Driver Growth strategy, from how we attract drivers to getting them to their first shift
• Lead and develop two teams: a field-based training and onboarding team, and a multi-market salaried recruiting team
• Optimize recruiting ad spend across channels, improving cost-per-hire while maintaining candidate quality and volume
• Analyze and continuously improve the recruiting funnel, identifying drop-off points and implementing solutions to drive conversion
• Own the Driver Growth budget, forecasting headcount needs and managing spend against targets
• Oversee the full driver onboarding experience, ensuring every new driver feels prepared, supported, and set up for success from day one
• Partner with market operations teams to align hiring volume with business needs across all markets
• Use data to drive decision-making across recruiting and onboarding functions
• Balance efficiency, volume, and quality to consistently meet aggressive hiring goals
• Champion a driver experience that reflects Alto's commitment to hospitality, safety, and excellence — starting before the first shift

Qualifications:

• Bachelor's degree
• 8+ years of experience, including 4+ years in a leadership role, preferably in HR/people operations, recruiting, or high-volume field operations. Startup experience is a plus!
• Proven experience managing or working closely with hourly workforces at scale
• Demonstrated ability to lead and develop both hourly and salaried team members, including experience managing or developing other managers
• Strong strategic and analytical skills: comfortable owning a budget, interpreting data, and building scalable systems
• A bias for action and a track record of testing, iterating, and improving processes quickly
• Experience optimizing high-volume recruiting funnels or operational workflows
• Strong communicator and cross-functional collaborator who can build alignment across markets and functions
• Highly organized with the ability to manage competing priorities across multiple markets and teams
• Familiarity with applicant tracking systems and/or HR and operations technology platforms. Bonus points if you’re familiar with Fountain.

Perks of the ride:

• Competitive base salary, bonus, and equity in a high-growth startup
• Medical, dental and vision insurance
• 401k with company match
• Unlimited PTO
• Free Alto membership and monthly credit to ride with Alto

ADA Statement:

The above statements describe what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement:

Alto is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.