Senior IT MANAGER

IT SR Manager 

This position is hybrid working 3 days a week in our Legacy West Support Center located in Plano, Texas

About Sally Beauty Holdings, Inc.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

About the role

The IT SR Manager will be responsible and accountable for the smooth running of information systems within the limits of requirements, specifications, costs and timelines. The position will also manage a staff designated to support the applications and computing needs for which it is responsible. The position will directly and indirectly supervise the implementation and maintenance of new and existing applications and computing needs as assigned.

Responsibilities

• Actively align with business and IT partners to prioritize needs and maximize system functionality to contribute to organizational strategy and governing compliance standards.

• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising performance with a strong focus on development and succession planning.

• Implement new technologies and enhancements in alignment with defined company strategies and with strict adherence to defined project management procedures. Oversee multiple, concurrent projects which can be large and/or complex. Coordinate with PMO to modify procedures as needed to maximize effectiveness and controls
• Oversee, control and evaluate operations of assigned applications and computer systems, following policies and practices as defined for system access, testing, change management, and advancement to production. Continuously evaluate policies and practices for improvement opportunities to meet best in class standards
• Contribute to creating the annual department budget and ensure cost effectiveness of all assigned activities
• Audit systems and assess their outcomes to ensure security of data, network access and backup systems of assigned areas in compliance with defined IT Security policies and practices.
• Other Duties as assigned. 

Knowledge, skills & abilities requirements

• Proven working experience as an IT manager or relevant experience.

• Excellent knowledge of technical management, information analysis and of computer hardware/software systems.

• Ability to manage personnel is supported by formal supervisory experience.

• BS/BBA in Computer Science, MIS or similar field or equivalent work experience.

Working conditions & physical requirements

The work may require some physical exertion such as long periods of standing; walking; recurring bending, crouching, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.  The work area is adequately lighted, heated, and ventilated.

Benefits

We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!

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