Location & ScheduleStatus: This is a part-time, non-exempt position (eligible for overtime).This role is primarily remote, requiring approximately one visit per week (depending on events schedule and needs) to our Ghirardelli Square studio for open houses and signature events.Business hours are Monday through Friday (8am to 6pm); flexibility available while adhering to client response SLAsOccasional evenings and weekends may be required based on event scheduleHours: Beginning up to 15 hours per week, advancing to up to 25 hours per weekResponsibilities Event Sales & Client Acquisition (510 hrs/week)Own the full events sales cycle from inquiry to booking. This encompasses corporate events, kids birthday parties, venue rentals, Plate Dates, and special events. Manage the events inbox and phone line; maintain a 1-business-day response SLA (2-day max)Own the Tripleseat sales process: proposals, contracts, invoicing, and follow-upsConvert inbound leads and conduct virtual sales callsManage and nurture client pipeline in HubSpotMaintain and optimize partner platforms (Peerspace, Tagvenue, The Knot, etc.)Collaborate with Revenue Operations to strengthen CRM systems and processesContinuously refine the sales process to improve conversion ratesLead studio open houses for potential venue renters (typically biweekly on Mondays, 1 hour)This role prioritizes high lead conversion and process efficiency, while still overseeing lead generation and nurturing strategy.Event Planning, Design & Client Management (510 hrs/week)Own events from booking through post-event completion.Own and manage the full event lifecycle in Tripleseat from booking through post-event completionConduct pre-event video calls with clients; confirm final details and set expectationsAnticipate and resolve event needs proactivelyServe as on-call escalation contact during events and venue rentals, including weekendsDesign and plan large-scale or customized events in collaboration with leadership and kitchen team Spearhead special projects including seasonal menu offerings, launches, and large bookingsBuild and manage event-related vendor relationshipsCoordinate staff training for new event-related menus and programsBridge and strengthen communication between the Kitchen and Events teamsMaintain rental inventory and event materials in physical studio spaceServe as Front of House Lead on-site for custom and large-scale events as neededSupport staff retreats, team building, birthdays, and recruiting as neededStaffing Operations (2-4 hrs/week)Input and adjust event staff shifts in Sling once an event booksCollaborate with Staffing Manager to adjust staff schedules based on headcount, menus, allergies, time changes, or other event updatesWork closely with the Staffing Manager to ensure strong staff coverage in advance of each event (Staffing Manager will own filling shifts)Collect on-site team feedback before closing out event communications with clientsDraft weekly Staff Prep Emails in collaboration with the Staffing ManagerStrategy, Reporting & Growth (1-3 hr/week)Partner with leadership on annual and quarterly budgetsOwn, track and report on monthly, quarterly, and annual events sales goalsOwn Tripleseat (event management platform) system integrity and the events calendarImprove backend systems and operational workflowsDevelop strategy for larger-ticket partnerships including tour groups, multi-event clients, and corporate dinnersContinuously evolve sales and planning processes to meet business needsSkills + Experience Required5+ years of event planning and management experience3+ years of direct sales experience2+ years of operations and/or project management experienceDemonstrated experience meeting quarterly and annual revenue goalsExperience building and scaling systems and teamsStrategic planning and budgeting experienceProficiency in Tripleseat (or similar EMS), HubSpot (or similar CRM), and Google WorkspaceAvailability for occasional evenings and weekendsMust be able to lift up to 25 lbs (event kits/supplies) occasionally.PreferredExperience in culinary, hospitality, or culinary education environmentsManagement experienceExperience with staff scheduling toolsBachelor's degree in business, hospitality, or related fieldYou AreA champion of our Code of Conduct: Ownership, Team Player, Process-Driven, Clear & Kind Communication, and Growth-MindsetAn owner you close loops, anticipate needs, and think aheadHighly detail-oriented with the ability to zoom out strategicallyExperienced in consultative, solution-based salesComfortable serving as the public face of the organizationCalm, decisive, and hands-on under pressureHighly organized and able to juggle multiple prioritiesStrategic and creative in designing sustainable event experiencesIndependent and self-directed while remaining coachable and growth-orientedPassionate about and confident selling culinary-focused experiencesFlexible and responsive to changing client and group needsCompensationStatus: Part-time, Non-Exempt (Hourly)Base Rate: $32.00 per hourThis role follows a structured ramp-up period to allow for systems mastery and lead pipeline development:Phase 1: Introductory Period (Months 13)Schedule: Up to 15 hours per week at $32/hr.Focus: Onboarding, lead conversion, and culture integration. Working in tandem with VP of Events and Operations.Phase 2: Growth Phase (Months 46)Schedule: Up to 15 hours per week at $32/hr, plus 3% commission on booked and completed (paid in full) event revenue, Commission is Incentive-based and contingent upon meeting lead conversion and event growth targetsPhase 3: Ongoing (Targeted after 6 Months)Schedule: Up to 25 hours per week at $32/hr, plus 3% commission on booked and completed (paid in full) event revue. As in the previous phase, commission is Incentive-based and contingent upon meeting lead conversion and event growth targetsFollowing this phase, the role is intended to maintain a consistent schedule of approximately 25 hours per week, subject to ongoing business needs and performance. Note on Commission & Hours: A formal Written Commission Agreement (per CA Labor Code 2751) detailing calculation methods and payment schedules will be provided upon hire. Commission is calculated on event subtotals (excluding sales tax, gratuity, and fees) for completed and fully paid events. As a non-exempt role, all hours worked are compensable at the hourly or applicable overtime rate.Advancement is based on performance and business needs. Commission is calculated on event subtotals (excluding sales tax, gratuity, and processing fees) for completed and fully paid events.BenefitsSF Health Care Security Ordinance (HCSO) contributions, where applicable401(k) with employer matchCommission (See above)Culinary Artistas collects personal information, such as name, contact information, employment history, and education, to evaluate your application and for business purposes, including compliance with laws and monitoring security. For more information regarding our data collection and your privacy rights, please review our California Privacy Notice https://www.culinaryartistas.com/about/privacyCulinary Artistas is an equal opportunity employer. This position is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Employment remains at-will during and after the introductory period.
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