Company Overview
A growing organization is seeking a Senior Credit Analyst to join its Accounts Receivable team. This is a high-visibility opportunity for an experienced Credit & Collections professional to step into a key role supporting leadership, improving cash flow performance, and driving process improvements across the business.
This position offers strong long-term growth potential, cross-functional exposure, and the opportunity to make a measurable impact within a fast-paced organization. The company values teamwork, accountability, and continuous improvement, offering employees a collaborative environment with strong leadership support and career advancement opportunities.
Position Summary
The Senior Credit Analyst will be responsible for managing customer collections, credit review processes, and maintaining strong customer relationships within the Accounts Receivable department. This individual will play a critical role in reducing risk exposure, improving DSO, maintaining customer compliance with approved credit terms, and supporting overall cash flow performance.
This role requires strong experience in high-volume B2B collections, customer invoicing portals, account reconciliations, dispute resolution, and credit risk management. Success in this position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment where prioritization, collaboration, and continuous process improvement are critical.
Essential Responsibilities
- Manage an assigned portfolio of commercial customer accounts to minimize loss exposure and ensure compliance with approved credit limits
- Review customer creditworthiness and recommend adjustments to existing credit lines when appropriate
- Submit invoices through customer-specific billing portals and API platforms to ensure timely payment processing
- Proactively manage collections of past due receivables and determine causes of delayed payment
- Research billing discrepancies, disputes, unapplied cash, and payment application issues while driving timely resolution
- Escalate unresolved issues to the appropriate internal departments and senior leadership when necessary
- Make decisions regarding account credit holds and risk mitigation strategies
- Monitor collection strategies to improve DSO and reduce aged receivables
- Prepare customer account reconciliations and identify disputed items within assigned portfolios
- Review and discuss significant aged receivable balances with senior management
- Ensure timely and accurate responses to customer inquiries, billing issues, disputes, payment documentation, and program changes
- Build and maintain strong working relationships with customers, sales teams, branch managers, and leadership
- Conduct regular meetings with internal stakeholders to drive dispute resolution and account performance
- Support ongoing process improvement initiatives, standard work documentation, and departmental efficiencies
- Complete additional special projects and related duties as assigned
Additional Responsibilities May Include
- Preparing and distributing weekly and bi-weekly AR Aging reports
- Sending monthly customer account statements
- Researching unapplied cash and escalating for resolution when needed
- Processing customer credit applications
- Supporting overall Accounts Receivable and collections operations as needed
Qualifications
- Bachelor’s degree in Finance, Accounting, Business, or related field preferred; equivalent experience considered
- 3–5+ years of Credit, Collections, or Accounts Receivable experience required
- Strong background in commercial B2B collections and high-volume invoice management required
- Experience working with customer invoicing portals and billing submission platforms strongly preferred
- ERP system experience required; SAP experience preferred
- Industry experience within construction, industrial services, manufacturing, energy, or related sectors preferred
- Strong understanding of AR Aging, DSO management, account reconciliations, and credit risk assessment
- Excellent interpersonal skills with the ability to build strong relationships across internal teams and external customers
- Professional communication style with strong written and verbal communication skills
- Highly organized with the ability to manage multiple priorities effectively
- Strong attention to detail, problem-solving skills, and sense of urgency
- Proficiency in Microsoft Office required
- High energy, team-oriented mindset, and ability to adapt to change
Compensation & Benefits
Competitive base salary + bonus opportunity + comprehensive benefits package + strong long-term career growth potential.
