Senior Compliance & Risk Specialist

Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services including medical, dental, and behavioral health through our 20 outpatient health centers. We deliver care with our strong "Hospitality" culture. Our organization has over 800 employees and serves more than 74,300 patients annually in the Pikes Peak and East Central regions of Colorado. Our service area covers 14 counties, from the front range to the Kansas border, with locations throughout Colorado Springs, Fountain, Divide, Limon, and Strasburg. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Compensation (Pay): $24.79 to $35.95/hourly, based on experience.

Summary of Benefits:

• Medical, Dental, Vision, Life, STD, LTD
• 403(b) Retirement with Company Match
• Paid Time Off
• Tuition Assistance
• Perks Rewards
• Employee Assistance Program

https://www.peakvista.org/resources/benefits-summary

Job Summary: Under the direction of the Manager of Compliance & Risk (Manager), the Senior Compliance and Risk Specialist (Specialist) will support execution of Peak Vista Community Health Centers’ (PVCHC) Compliance and Risk Management Programs. The role performs day-to-day compliance and risk activities, including incident review, audits, and risk assessments, to evaluate adherence to internal policies, applicable laws, and regulatory and accreditation standards (Health Resources Services Administration - HRSA, Federal Tort Claims Act - FTCA, Accreditation Association of Ambulatory Health Care - AAAHC).

This position operates with a high degree of accountability for assigned work, balancing independent execution with Compliance leadership priorities.

Role Scope and Accountability:

The Specialist works in collaboration with the Manager, who provides direction on scope, prioritization, and final approval. Within this structure, the Specialist executes assigned workstreams and processes, maintaining accountability for deliverables while seeking guidance as appropriate.

Essential Duties and Responsibilities include the following:

• Support organizational compliance with applicable regulatory and accreditation requirements, including HRSA, FTCA, AAAHC, Americans with Disabilities Act.
• Identify, assess, and support mitigation of organizational risks through incident reporting, investigations, root cause analysis, risk assessments, audits, and trend analysis, with a focus on patient safety and risk reduction.
• Execute assigned audits, risk assessments, and related activities within defined scope, ensuring appropriate documentation and alignment with organizational and regulatory standards.
• Evaluate and investigate incident reports, ensuring accurate documentation, timely follow-up, and coordination with appropriate stakeholders.
• Provide recommendations to enhance policies, processes, and controls to strengthen compliance and mitigate risk.
• Collaborate with clinical staff and the Patient Advocate to support review and follow-up of serious patient events, medical errors, and related incidents.
• Monitor corrective action plans to ensure timely completion, effectiveness, and appropriate documentation of remediation efforts.
• Support implementation and execution of the Compliance and Risk Management Programs, including the annual work and training plans.
• Support development and delivery of compliance and risk management training plan based on regulatory requirements, identified risks, and organizational trends.
• Escalate risks, delays, or barriers to the Manager to ensure timely resolution and alignment with program priorities.
• Prepare reports and analyses for leadership, committees, and the Board of Directors, including required regulatory and committee reporting.
• Support accreditation activities, including site visit coordination, preparation of findings, and follow-up on corrective action.
• Gather and analyze data to support compliance reporting, dashboards, and performance monitoring.
• Review policies and procedures and provide recommendations to address regulatory requirements, operational gaps, and risk exposure.
• Support development of systems, processes, and reporting tools to improve program efficiency and visibility.
• Support responses to legal and regulatory matters, including subpoenas, depositions, FTCA claims, and state inquiries.
• Conduct regulatory research and provide summaries to support program activities and decision-making.
• Apply strong critical thinking, analytical, organizational, and documentation skills.
• Interpret and apply regulatory requirements, policies, and procedures.
• Communicate effectively, both written and verbal, with the ability to present information clearly and concisely.
• Demonstrate a commitment to diversity, equity, inclusion, quality improvement, patient safety, and organizational integrity.
• Participate in ongoing professional development, as directed by Compliance leadership, to maintain current knowledge of compliance and risk management practices and support effective job performance.
• Embraces cultural diversity amongst ourselves and our community.
• Responsible for the human, financial, and material resources as well as data and information entrusted to us.
• Develops and maintains good working relationships with all departments, the management team, medical staff, and leadership.
• Strives to deliver the best outcomes and highest quality service.
• Demonstrates knowledge of and adherence to the Compliance Plan and conflict of interest requirements.
• Enhances the effectiveness, efficiency, and productivity of the department by contributing to and participating in departmental performance improvement goals.

Supervision Exercised: None

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor’s degree in business, healthcare administration, or related field required.

Registered Nurse (RN) preferred but not required.

Work Experience:

Minimum of 2-3 years of experience in one or more of the following: compliance, risk management, healthcare administration, auditing or legal.

Computer Skills:Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook, Power Point) and internet research skills required.

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

OSHA risk level/work environmental hazards: This position has been categorized as OSHA Level Three. See Exposure Control Plan for details. The noise level in the work environment is usually quiet.

Occasional travel is required to all Peak Vista locations, including eastern plains facilities.

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 20 pounds and experience moderate bending, moderate energy requirements and frequent fine motor skills. While performing the duties of this job, the employee is frequently required to stand, walk, sit, and look at a computer screen continuously for long periods of time.

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.

**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com.