We have an exciting long-term contract opportunity for a Communications Coordinator with a leading state agency here in Austin. This role is a hybrid communications, marketing, and project support position focused on developing, managing, and executing internal and external communications strategies while supporting project delivery and organizational change initiatives.
Responsibilities:
• Develop, produce, distribute, and manage project-related communications for internal and external stakeholders
• Create, update, and maintain standard operating procedures (SOPs) to support project teams
• Support organizational change management initiatives through strategic communications and stakeholder engagement
• Draft and distribute notifications related to deployments, releases, and hotfixes
• Develop and maintain project communication plans to inform teams of changes, updates, and new processes
• Collaborate with stakeholders, executive leadership, and project teams to support requirements discovery, user story documentation, and backlog grooming
• Compose correspondence, reports, and technical documentation to support project delivery
• Maintain ongoing communication with developers, analysts, end users, SMEs, and executive staff
• Ensure consistent branding and messaging across all communication channels
• Manage and reinforce the organization's brand identity through internal and external communications
• Coordinate with leadership to identify and promote newsworthy events, announcements, and initiatives
• Review and approve external communications (newsletters, press releases, etc.) for consistency and accuracy
• Coordinate content development and distribution across websites, social media, and other channels
• Identify and organize media opportunities, including photos, announcements, and events
• Segment audiences using marketing data (e.g., personas, engagement behavior, and analytics)
• Build strong relationships with internal stakeholders to serve as a trusted communications resource
• Assist in planning and executing marketing campaigns, press materials, and promotional content
• Partner with vendors for specialized services such as event planning, webcasts, podcasts, and video production
• Develop and implement communications strategies aligned with organizational goals
• Establish measurable objectives and evaluate effectiveness using analytics and market research
• Monitor trends and recommend improvements to communication strategies and tools
• Provide end-to-end communications support, including planning, execution, and post-implementation analysis
• Stay current on industry trends, best practices, and emerging communication technologies
• Ensure compliance with EIR (Electronic Information Resources) Accessibility requirements
• Integrate accessibility considerations throughout the project lifecycle (planning, design, development, and testing)
Requirements:
• 5+ years of experience in marketing communications or a similar role
• At least 3 years of experience producing high-quality external communications (newsletters, campaigns, etc.)
• Strong background in public relations, digital marketing, and audience engagement strategies
• Advanced experience with marketing automation, email campaigns, and analytics tools
• Ability to interpret data and drive improvements through A/B testing and optimization
• Proficiency with Microsoft Office; Adobe Creative Suite preferred
• Strong knowledge of AP Style
What We Offer:
• Opportunity to make a meaningful impact supporting public sector initiatives
• Collaborative, mission-driven work environment
• Competitive compensation and comprehensive benefits, including medical, dental, vision, life insurance, and more
Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind based on age, race, color, religion, sexual orientation, gender identity, sex, national origin, disability, protected veteran status, or any other protected characteristic. A 7-year background check is required for this role.