Senior Client Manager

Location: Los Angeles, CA (On-site / Hybrid)

🏢 Company: Tec-Do Group – LiveLab

🏭 Industry: E-commerce / Digital Marketing / Livestream Commerce

Join a Fast-Growing Global E-commerce Company

LiveLab is a global e-commerce solutions provider under Tec-Do Group, helping brands scale through livestream commerce, digital marketing, and end-to-end e-commerce operations.

We operate across 9 markets including the United States, China, Southeast Asia, Japan, and Latin America, serving 80,000+ global clients.

Our portfolio includes leading international brands such as L'Oréal Group, Skechers, and Reckitt

At LiveLab, you’ll collaborate with global teams and top-tier brands while gaining hands-on experience in one of the fastest-growing sectors: cross-border e-commerce and livestream commerce.

Your Role

As an Account Manager, you will own client relationships and drive the successful execution of e-commerce and livestream campaigns.

You will work cross-functionally with internal teams (livestream, paid media, content, and operations) to deliver measurable business results for clients.

Key ResponsibilitiesClient Relationship Management

• Act as the primary point of contact for key clients
• Build and maintain long-term strategic partnerships
• Translate client goals into actionable campaign strategies

Campaign & Project Management

• Lead end-to-end execution of e-commerce and livestream campaigns
• Coordinate cross-functional teams including creators, media buyers, and operations
• Ensure timely delivery with high-quality standards

Performance Tracking & Optimization

• Monitor key metrics including GMV, traffic, and ROI
• Analyze performance data and provide actionable insights
• Continuously optimize campaigns to drive growth

Client Communication

• Deliver regular performance reports and business reviews
• Manage client expectations and feedback effectively
• Ensure smooth communication across global teams

Requirements

• 2–5 years of experience in account management, digital marketing, or e-commerce
• Experience with TikTok Shop, e-commerce agencies, or performance marketing is highly preferred
• Strong client-facing and communication skills
• Ability to manage multiple projects in a fast-paced environment
• Data-driven mindset with strong execution capability

Preferred Background

Candidates with experience in the following areas are strongly encouraged to apply:

• Livestream commerce / social commerce
• Digital marketing or performance agencies
• Influencer / creator marketing
• Cross-border e-commerce

What We Offer

• Exposure to global brands and international markets
• High-growth opportunities in the evolving e-commerce landscape
• A fast-paced, entrepreneurial, and collaborative environment
• Clear career progression and learning opportunities