Senior Business Analyst

ABOUT THE COMPANY:

True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we shook up the Los Angeles denim scene by re-engineering the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy. Driven by a relentless commitment to craftsmanship, we design with one goal in mind: to stand out from the crowd. We don’t just create denim—we give it attitude, authenticity, and individuality.

THE PURPOSE:

Under the direction of the Director of Digital Applications, the Sr. Business Analyst is responsible for gathering requirements, identifying problems and opportunities, and building robust business and technical documentation. This role serves as a key liaison between business and technology teams, ensuring seamless communication and alignment on project objectives. The ideal candidate will play a key role in translating business needs into actionable technical solutions and contribute to True Religion's continued growth by driving efficiency and innovation in our digital ecosystem.

THE ROLE (what you are accountable for):

• Engage with key stakeholders to perform requirements gathering, convert critical business requirements into actionable items, and document the details within Confluence and JIRA
• Communicate effectively with the project and development teams to outline stakeholder expectations in a clear and timely manner
• Own business requirements and design sign-off processes, partnering with stakeholders to ensure details captured align with expectations prior to sign-off
• Proactively manage changes in project scope, recognize potential risks, and establish contingency plans to mitigate impacts
• Identify opportunities to introduce improvements to existing processes that would support overall business growth and operational efficiency
• Define and create epics, spikes, stories, and other artifacts to support development goals in partnership with project managers, product owners, and other stakeholders
• Create robust and clear business and technical documentation for future reference and knowledge management
• Apply configuration changes within the SFCC environment to support development tasks and proof of concept discussions
• Partner with QA analysts to run testing cycles and ensure high-quality deliverables
• Coordinate with the tech team to set up environments to facilitate major project deliveries and iterative testing efforts

YOU ARE:

You bring a strong combination of e-commerce expertise and technical acumen with exceptional communication skills. You have strong ecommerce and mobile app knowledge and are able to work independently or collaborate with cross-functional partners at various levels throughout the organization. You possess excellent communication skills (written and verbal) and can effectively communicate across all levels---users, management, vendors, and both business and technical stakeholders. You have the ability to investigate and analyze information to draw conclusions and demonstrate a good understanding of SDLC and Agile ceremonies. You are comfortable operating in a fast-paced environment, take ownership of your work, and approach challenges with both rigor and creativity.

REQUIRED MINIMUM EXPERIENCE:

• Bachelor's degree in information systems (or equivalent) required
• 5+ years of experience in various ecommerce platforms such as Demandware/Salesforce Commerce Cloud, Hybris, Magento, Shopify, or similar
• 5+ years of experience in prioritizing, planning, delivering, and supporting ecommerce applications, interfaces, vendor-based applications, and systems upgrades
• 5+ years of documentation experience with business requirements, functional specifications, and related technical documentation
• 3+ years of experience with JIRA or similar ticketing systems
• Strong communication and collaboration skills
• Ability to manage priorities in a deadline-driven environment

PREFERRED EXPERIENCE:

• Prior experience working within or supporting ecommerce websites using Demandware/Salesforce Commerce Cloud
• Prior experience delivering mobile apps
• Prior experience with Agile methodologies
• Prior experience with managing marketplaces such as eBay and Amazon
• Knowledge or prior experience with the Atlassian suite and Figma
• Working knowledge of Microsoft Project or any other project management tools
• Prior experience driving and leading SIT and UAT

ADDITIONAL ROLE INFORMATION:

• Compensation: The anticipated base salary range for this role is $90,000 – $120,000. This is a full-time, exempt position. This range represents the low and high end of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity.
• Perks: We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more.
• Work Model: This role is based in El Segundo, CA and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs.
• Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.

True Religion is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. Employment decisions are based on qualifications, merit, and business needs.

Applicable law requires employers to provide reasonable accommodation during the recruitment process. Please let us know if you require accommodation, and we will make appropriate arrangements.

In connection with your application and candidacy, True Religion may collect personal information such as your name, contact information, education history, and professional or employment background, as permitted by applicable law. Certain additional information (such as identification or payroll-related information) may be collected after an offer of employment is made or as required for onboarding, employment eligibility verification, or benefits administration. For more information about how we collect, use, and protect personal information, please review our Privacy Policy at https://www.truereligion.com/privacy-policy.html. California residents may review additional disclosures at https://www.truereligion.com/california-privacy-policy.html.