The Senior Admissions Counselor is responsible for recruiting incoming Undergraduate students to Eastern University by promoting the positive and unique qualities the school has to offer. Reporting to the Assistant Director of Undergraduate Admissions, the Senior Admissions Counselor will be assigned a geographical region for recruitment, and be tasked to engage with students and encourage them to enroll at Eastern. This position will entail evaluating academic records, working with students through the admissions process, and making admissions decisions. It will require seasonal travel, as well as occasional evening, weekend, and overnight responsibilities. The selected candidate will join a dynamic and energetic team at a growing Christian university.
Position ResponsibilitiesResponsible for recruiting students to Eastern University, analyzing academic records, leading students through the admissions process, and making admissions decisions.
- Travel to high schools, college fairs, and other promotional events within assigned recruiting territory, and inspire students to apply to Eastern University
- Build and develop relationships with high school guidance counselors, community based organizations, and prospective students and their families.
- Engage with prospective students and provide accurate and complete information about majors, campus, and student life.
- Conduct informational presentations to small and large groups regarding the admissions process.
- Participate in on-campus recruitment events such as Open House, Accepted Students Day, and Campus Visits.
- Review applications and related materials, and make informed decisions and recommendations regarding admission.
- Utilize Customer Relations Management (CRM) system to manage a large roster of applicants and admitted students.
- Perform data entry via the CRM and other databases for accurate recordkeeping of all recruitment activity to ensure department goals are met.
- Communicate regularly and effectively with prospective students via phone, email, text message, and in-person.
- Participate in weekly evening call nights during heavier recruitment periods.
- Facilitate communications between students and various campus resources, including Financial Aid, Registrar, Housing, Health Center, and Academic Advising
- Manage and take ownership of special projects assigned by Associate or Assistant Director of Admissions.
- Provide mentoring to new hires and support to peers.
- Exhibit excellent customer service and foster relationships with students, families, high schools, and Eastern departments.
- Responsible for assigned tasks associated with achieving departmental goals.
- Responsible for maintaining comprehensive knowledge of university programs, admissions requirements, and student activities.
- Embodies values of caring and compassion, justice and integrity, competence and affirmation. Seeks to treat each member of the campus community with fairness, dignity and respect seeking a spirit of unity and harmony as we join together to achieve our common mission.
Embodies values of caring and compassion, justice and integrity, competence and affirmation. Seeks to treat each member of the campus community with fairness, dignity and respect seeking a spirit of unity and harmony as we join together to achieve our common mission.
Required Qualifications- One to two years of experience in higher education, recruitment, or other related fields.
- Experience excelling in a high volume, customer service-oriented environment.
Minimum Required Qualifications- Bachelor’s Degree required.
- Possess a valid Driver’s License for required frequent travel within the region.
Essential Skills and Abilities- Ability to prioritize and multitask.
- Flexible, team-oriented, collaborative, positive work ethic and attitude.
- Project Management and Coordination
- Proven ability to effectively communicate in both writing and verbally.
- Strong customer service skills.
- Competence in desktop software, spreadsheet and CRM software (Salesforce).
- Demonstrated commitment to diversity.
- Demonstrate commitment to the student-focused and value-centered characteristics of the university as articulated in the EU Mission, Vision and Core Commitments.