Job Summary/Objective:
Performs difficult, equitable, and complex professional work in accordance with established casework principles by supporting and assisting agency clients with personal, social, health, and economic needs. Empowers family/client to the highest level of self-sufficiency. Provides coaching and mentoring to staff. Requires little supervision. Works within an inclusive team environment as part of the Self-Sufficiency Team (SST).
Supervisory Responsibilities:
Essential Functions:
- Provides services of considerable difficulty in a specialized service area; works with and counsels clients; determines program eligibility;
- Prepares in-depth assessments in the formulation and delivery of service plans;
- Analyzes information received and makes decisions regarding treatment plans subject to final approval by the SST Program Manager;
- Counsels clients in planning budgets and regarding the care and training of children;
- Coordinates group activities with ancillary agencies such as clinics, employment services, and vocational rehabilitation services;
- Performs work with specific ancillary agencies and courts;
- Maintains records and reports through the course of clients' service relationships with the agency;
- Coaches, mentors, assigns cases, and evaluates work of subordinates;
- Interprets agency programs to other agencies, community groups, and associations;
- Performs related tasks as required.
Competency: Knowledge/Skills/Abilities:
- General knowledge of social, economic and health problems;
- General knowledge of social institutions and the methods of the helping process;
- General knowledge of individual and group behavior;
- Ability to identify social problems and needs and to assess the ability of individuals and families to utilize services in problem solving;
- Ability to accept the rights, responsibilities and differences of others;
- Ability to work effectively through counseling and other methods with individuals and families in helping them solve their problems;
- Ability to plan and organize work; ability to understand and interpret laws, policies and regulations;
- Ability to communicate and establish effective working relationships with clients, co-workers, other professional and technical staff, social agencies and the general public;
- Ability to prepare reports and maintain records;
- Ability to utilize PC and standard business applications and social services software.
Required Education and Experience:
- Minimum of a bachelor's degree in a Human Services field or minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).
- Considerable experience in the assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Preferred Qualifications/ Certifications:
- Possession of a BSW or MSW degree is desirable.
Physical and Mental Requirements:
- Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia.
- Administers work to the public typically in clients' home, often in remote rural areas.
- Frequent contacts with clients and coordination with other public and private agencies (i.e., school, courts, clinics, etc.) are required.
- Involves frequent driving, walking, and standing. Must be able to assist physically dependent individuals.
Remote Work:
This role is designated as hybrid-eligible, allowing employees to perform a portion of their work remotely, in accordance with organizational policy and operational requirements. On-site presence may be required for meetings, collaboration, or business needs as determined by management. All County staff must maintain residence within the Commonwealth of Virginia.
Albemarle Core Values:
Albemarle County holds its employees to the highest standards in fulfilling the County's Vision and Mission. We believe in excellence in public service through
Community: We expect Diversity, equity and inclusion to be integrated into how we live our mission.
Integrity: We value our customers and co-workers by always providing honest and fair treatment.
Innovation: We embrace creativity and positive change.
Stewardship: We honor our role as stewards of the public trust by managing our natural, human, and financial resources respectfully and responsibly.
Learning: We encourage and support lifelong learning and personal and professional growth.
**PLEASE INCLUDE COVER LETTER, RESUME, TRANSCRIPTS, AND THREE REFERENCES Contact Information: For questions related to this posting, please contact: Kiersten Trader
ktrader@albemarle.org