Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Main responsibilities:
- Supervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV system
- Manages all incoming telephone communications from complex
- Responsible for communicating emergency information to DC Security Operations
- Maintains an activity log documenting all information relevant to tasks performed
- Reviews all shift paperwork for completeness and accuracy, also responsible for the proper filing of all shift paperwork
- Maintains records, and creates access related to the complex card access system
- Conducts maintenance audits of security equipment i.e., CCTV, alarm systems etc.
- Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video.
- Documents all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures
- Completes incident reports to document Security Loss Prevention related issues. Forwards reports to Security management/Supervision for follow up.
- Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response.
- Monitors Yard Management System (PINC) making needed adjustments
- Monitors and adjusts all inbound and outbound complex traffic, using Google Documents
- Performs other related duties as assigned
- Answer telephone calls, tactfully handle inquiries and transfer to appropriate party
We are looking for candidates who possess the following:
- Customer Service experience required
- Proficient computer skills including Microsoft Office and Security CCTV System Knowledge required
- Ability to work independently/ability to work through a situation in the absence of the Loss Prevention Supervisor
- Sound judgment in decision making and problem solving.
- Strong conflict resolution skills
- Ability to work effectively with all levels of associates and management
- Strong interpersonal skills
- Ability to lead and influence others
- High degree of initiative; proven team player, excellent customer service skills
- Excellent written and verbal communication skills
- Must be able to manage confidential information
- Must be able to multitask
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
