Scheduler

Job description SCHEDULER

Description: This position is primary responsibility for staffing and scheduling in-home care services for Always Best Care Central NJ. The Staffing Coordinator matches caregivers with senior clients. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Staffing Coordinator also responds to inquiries from prospective clients.

Education: High School Diploma/GED required.

Qualifications: This position requires at least 1+ years of experience in home care staffing or customer service in a home care setting. Must be a good problem solver and be able to work independently. Excellent telephone and interpersonal skills. Must be well-organized and have good attention to detail. Must be able to work well under pressure.

Reports to: Office Manager and/or Owners

Primary Duties:

• MUST HAVE IN HOME HEALTH CARE SCHEDULING EXPERIENCE
• Matches appropriate caregivers to cases based on personality, availability, and skill set.
• Make sure that all cases are covered and arranged as needed
• Handles/resolves caregiver issues, problems and scheduling changes.
• Provides information about services to prospective clients.
• Serves as the point of contact for clients, caregivers and case managers
• Works closely with Office Manager and/or Owner to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
• Regular on-call rotation required.
• WellSky experience preferred
• Must be able to multitask and work under high level of stress
• Lead Generation communications

Hours: 9:00 AM – 5:00 PM, Monday through Friday

Compensation: Competitive Rates

Job Type: Full-time

Salary: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Medical specialties:

• Home Health

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Princeton, NJ 08550: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer skills: 1 year (Required)
• In home care scheduling: 2 years (Required)
• office: 2 years (Required)

Work Location: In person