If you know how to turn a client conversation into a lasting relationship—and you understand the emotional significance behind fine jewelry—this is an opportunity to shine. We’re looking for a polished, sales-driven Sales Expert to deliver exceptional one-on-one service, guide clients through meaningful purchases, and help grow a high-touch bridal and fine jewelry business.
This role blends luxury sales, relationship building, and client education. You’ll work closely with customers through virtual and in-person appointments, offering personalized guidance on diamonds, jewelry selection, care, and special order needs. For someone who thrives in a fast-moving environment and loves creating memorable experiences, this is a chance to make a real impact.
What You’ll Do
- Create elevated, personalized consultations that help clients feel confident and excited about their purchase.
- Guide customers through diamond education, jewelry styling, custom requests, and post-purchase support.
- Drive revenue by managing your own pipeline, nurturing leads, and consistently moving opportunities to close.
- Maintain a strong calendar of virtual and in-person appointments while delivering a highly attentive client experience.
- Collaborate with fellow sales professionals on showroom support, clienteling strategies, and custom design projects.
- Share customer insights and product feedback to help shape an even better overall experience.
- Support launches, events, activations, and other high-visibility brand moments in the showroom.
What You Bring
- A proven track record of closing sales in a high-volume retail or e-commerce environment.
- Direct experience selling diamonds is required.
- A strong jewelry background; Certified Gemologist credentials are a major plus.
- Excellent written and verbal communication skills, with a warm, polished, client-first approach.
- A self-starter mindset with strong organization, follow-through, and comfort working independently.
- Tech savvy, emotionally intelligent, and energized by creating standout customer experiences.
- Availability to work a non-traditional schedule, including every Saturday and Sunday.
Why This Role Stands Out
You’ll be part of a team that values service, style, and sales excellence in equal measure. This is a great fit for someone who loves relationship-based selling, takes pride in delivering a luxury experience, and wants to play a visible role in a growing business.
