Salesforce Health Cloud Consultant / Architect (Patient Support Programs)-Titusville, NJ (Onsite)

Salesforce Health Cloud Consultant/Architect (Patient Support Programs)

Location: Titusville, NJ (Onsite)

Job Description:

We are seeking a skilled Salesforce Health Cloud Consultant / Business Analyst to support patient services and digital health initiatives for a leading healthcare client. The ideal candidate will have strong experience in Salesforce Health Cloud, patient support programs, and healthcare integrations, with the ability to work in a fast-paced, regulated environment.

Key Responsibilities:

• Lead and support the implementation and enhancement of Salesforce Health Cloud and Service Cloud solutions tailored to patient support programs.
• Collaborate with business stakeholders, product owners, and technical teams to gather, analyze, and translate requirements into scalable solutions.
• Work on integrations with specialty pharmacies, HUB vendors, and third-party healthcare systems.
• Ensure seamless data exchange using healthcare standards such as HL7, FHIR, and EDI.
• Participate in cloud-based deployments, CI/CD processes, and support configuration-driven platforms.
• Partner with technical architects to define and implement integration architecture and best practices.
• Support global rollouts and ensure compliance with multi-country regulatory requirements.
• Contribute to patient engagement initiatives through digital tools such as patient portals, mobile apps, and chatbots.
• Drive improvements in patient adherence through data-driven and behavioral engagement strategies.

Required Qualifications:

• Strong experience with Salesforce Health Cloud / Service Cloud implementations in healthcare or patient support environments.
• Hands-on experience with healthcare integrations, particularly with pharmacy/HUB systems.
• Knowledge of healthcare interoperability standards (HL7, FHIR, EDI).
• Experience working in cloud environments and CI/CD frameworks.
• Familiarity with integration architecture and APIs.
• Experience in regulated healthcare or life sciences environments.

Preferred Qualifications:

• Experience in global program implementations or multi-country rollouts.
• Background in nursing, pharmacy, or case management with patient-facing exposure.
• Familiarity with digital engagement platforms (patient portals, mobile apps, chatbots).
• Strong understanding of patient journey and adherence programs.