Sales Support Specialist
Position Overview
Our client is seeking a Sales Support Specialist to join a dynamic and collaborative team that plays a key role in supporting the pre-sales process and advancing Sales & Distribution priorities. In this role, you will develop strong product and technical expertise, support internal partners and external stakeholders, and contribute to delivering a seamless and high-quality customer experience.
This is an excellent opportunity to grow your career, expand your skill set, and be part of a high-performing team focused on excellence, innovation, and service.
Key Responsibilities
- Provide timely and accurate support throughout the pre-sales process, including product information, case design support, illustrations, and resource navigation
- Respond to inbound and outbound inquiries from internal partners and external stakeholders in a professional and service-oriented manner
- Collaborate with Sales, leadership, and cross-functional teams to support business priorities and resolve requests
- Assist in coordinating tools, resources, and information to ensure efficient workflow across the team
- Maintain a strong understanding of products, processes, and systems to effectively support sales activity
- Contribute to process improvements and provide ideas to enhance team effectiveness
- Support the development and refinement of sales materials and messaging
Required Qualifications
- Strong motivation to contribute to sales processes and support business objectives
- Excellent teamwork and collaboration skills
- Strong customer service mindset with professional communication skills (phone and email)
- Ability to learn quickly and complete required licensing within established timelines, if applicable
- Interest in developing industry and product knowledge
- Ability to thrive in a fast-paced environment and manage shifting priorities
- Strong problem-solving skills and attention to detail
- Interest in financial services is an asset
Preferred Qualifications
- Familiarity with CRM systems such as Salesforce
- Proficiency in Microsoft Office Suite (Excel, Outlook, Teams)
- Experience in a high-volume, service-oriented environment
- Ability to clearly interpret and communicate product information
- Experience in life and annuities or financial services is preferred
- Interest in growing into sales, distribution, or technical roles over time
What Our Client Offers
- A collaborative and supportive environment focused on learning and development
- Opportunities for career growth within a global organization
- A flexible and inclusive workplace culture that prioritizes employee well-being
- The ability to contribute to meaningful work that supports customers and business success
