Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
The Sales Ops Specialist plays a critical role in supporting the sales team by managing operational processes, coordinating cross-functional activities, and ensuring accurate data management within Salesforce (SFDC). This position is responsible for overseeing opportunity workflows, supporting client engagement logistics, and maintaining compliance with internal processes to drive efficient sales execution. How will you make an impact:
You will enable our customers to make the world healthier, cleaner and safer by helping our clients and sponsors to understand how our clinical development service offering enables them to deliver life-changing therapies to their patients more quickly.
What will you do:
Coordinate with administrative support teams to organize and schedule client meetings, ensuring all logistics are handled efficiently
Enter and manage Requests for Proposals (RFPs) and new sales opportunities in Salesforce (SFDC), tracking progress through the full lifecycle to award Enter and manage Requests for Information (RFIs), ensuring timely updates and completion throughout the lifecycle
Partner with Legal to coordinate the review, processing, and oversight of contractual documents, including MSAs, amendments, and other agreements • Manage and coordinate high-priority authorizations, ensuring timely handling and escalation when necessary
Maintain accurate and up-to-date Salesforce (SFDC) data to support forecasting and reporting needs
Develop and maintain reporting and tracking mechanisms for sales opportunities within SFDC How will you get here
Education
Bachelor’s degree in business, Marketing, or related field (or equivalent experience)
3+ years of experience in sales support, coordination, or a similar role
Proficiency in Salesforce (SFDC) or similar CRM systems
Strong organizational skills with the ability to manage multiple priorities
Excellent communication and cross-functional collaboration skills
High attention to detail and commitment to data accuracy
Knowledge, Skills and Abilities:
Strong business understanding and knowledge of contract terms/processes; experience working with legal or contract management
Experience preparing and reviewing client-facing documents and proposals
Familiarity with sales forecasting and pipeline reporting
Ability to build reports and dashboards within Salesforce
Skilled in managing multiple high-priority projects simultaneously
Flexibility and willingness to travel to accomplish assigned goals.
Experience working with cross-functional teams across multiple time zones
Self-directed with ability to work independently and as part of a team
Professional approach and demonstrated ability to build relationships with stakeholders
Working Conditions and Environment:
Work is performed in an office environment with exposure to electrical office equipment.
Travel, both domestic and international.
Interaction with clients/associates required.
Long varied hours required occasionally.
Frequently interacts with others, relates sensitive information to diverse groups both internally & externally.
Requires multiple periods of intense concentration.
Performs a wide range of complex tasks as dictated by variable demands and changing conditions
Ability to perform under stress. Physical Requirements:
Frequently stationery for 6-8 hours per day
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Moderate mobility required.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Ability to access and use a variety of computer software developed both in-house and offthe-shelf.
Ability to apply abstract principles to solve complex conceptual issues. Requires multiple periods of intense concentration.
Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.
Regular and consistent attendance.