Revenue Operations Specialist

JOB TITLE: Senior Revenue Systems Specialist (Hubspot Administrator)

LOCATION: Davie, FL

TYPE: Full-time

SCHEDULE: Mon - Fri / 9:00am - 5:30pm

TYPE OF CONTRACT: Permanent

DESCRIPTION:

The Senior Revenue Systems Specialist owns the hands-on configuration, administration, and maintenance of a global CRM platform for a leader in the professional lighting and entertainment technology industry. Reporting to the Senior Revenue Operations Manager, this role acts as a strategic partner in building workflows, automations, and system processes that support multi-channel commercial teams (B2B and B2C). This position ensures CRM functionality is reliable and aligned with business processes while providing a foundation for future governance. The ideal candidate is an ambitious, inquisitive professional ready to execute a high-level platform vision with the long-term potential to move into a management track overseeing CRM and PIM platforms.

Key Responsibilities:

• Configure and maintain workflows, automation, pipelines, properties, and lifecycle stages within HubSpot.
• Execute lead routing, notifications, task management, and lifecycle updates to reduce manual work.
• Ensure consistent adoption and standardization of processes across global teams, including US and European regions.
• Partner with the Senior Revenue Operations Manager to execute system configuration, rollouts, and migrations.
• Test automation and workflows for accuracy, scalability, and reliability.
• Maintain CRM data integrity, monitor duplicates, and assist in dashboard and operational reporting setup.
• Troubleshoot system issues and provide day-to-day operational support and education for CRM users.
• Document processes and best practices to ensure repeatable success and system growth.

REQUIREMENTS:

• Experience: 3-5 years of experience in CRM administration, marketing operations, or sales operations.
• Education: Bachelor’s degree in Business, Marketing, Information Systems, or a related field preferred.
• Technical: Advanced hands-on experience with HubSpot, including building complex workflows and pipelines.
• Industry Knowledge: Familiarity with channel-based industries, supporting both end-user and dealer-based marketing models.
• Vision: Ability to understand platform architecture and provide proactive recommendations on automations and business-based ideas.