Return to Work Specialist

Return to Work Specialist

Hourly Rate: $21.00 – $25.00 per hour

Schedule: Mon–Thurs (8:00 AM – 5:00 PM), Friday (8:00 AM – 4:00 PM)

Location: Remote (Hybrid in Maitland, FL upon conversion)

Job Type: Contingent / Temp-to-Perm

We are seeking a detail-oriented Return to Work Specialist to join our HR Shared Services team. This role is pivotal in managing leave of absence (LOA) and return-to-work clearances, ensuring a seamless experience for our team members while maintaining compliance with federal and state regulations.

This is a Temp-to-Perm contingent position. While the initial phase is remote, candidates must be local to Maitland, FL, as the role transitions to a hybrid schedule (Onsite M, W, Th) upon permanent conversion.

Key Responsibilities

• Case Management: Act as a subject matter expert for return-to-work and leave administration, managing a busy caseload and responding to inquiries via phone and email.
• Compliance & Policy: Administer procedures related to FMLA, ADAAA, USERRA, and HIPAA. Identify unauthorized leaves and refer complex cases to Employee Relations.
• Liaison Services: Serve as the primary point of contact between managers, team members, and 3rd-party leave vendors.
• Documentation: Process in-house leave requests, evaluate eligibility, and maintain accurate records in HCM/CRM systems.
• Process Improvement: Assist in developing standard operating procedures (SOPs) to enhance team efficiency and service levels.

Required:

• Education: Bachelor’s degree OR 4+ years of relevant experience.
• Technical Skills: Proficiency in Microsoft Office Suite.
• Communication: Strong verbal and written communication skills with a talent for de-escalating sensitive situations.

Preferred:

• Experience: Previous experience in a large employer setting with complex leave programs.
• Systems: Familiarity with PeopleSoft (HCM) or Customer Relationship Management (CRM) tools.
• Knowledge: Deep understanding of DOL, IRS, and OSHA regulations regarding employee benefits.

Requirements for Onboarding

Selected candidates must be able to provide/complete:

• Drug screening and background check (including nicotine screening).
• Proof of vaccinations (Hepatitis B, Influenza, TB, TDaP) or signed declinations.
• Education and employment verification (2 professional references).
• Confidentiality and facility-specific policy acknowledgments.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.