About SHOE-INN
SHOE-INN is a family-owned business with a rich history spanning four generations of shoemakers since the late 1940s. We specialize in providing high-quality, designer women's footwear, collaborating with both U.S. and exclusive Italian brands to bring the latest trends to our customers. With 10 boutique-style stores across New York, New Jersey, and Connecticut, and a thriving online presence at shoeinn.com, we are dedicated to delivering an upscale shoe experience for women of every age and lifestyle.
With three prime Hamptons locations and over 30 years as the most recognized shoe destination in the area, we are an integral part of the East Hampton community. We pride ourselves on a close-knit, supportive culture where many of our leaders started as sales associates.
Job Overview
The Store Manager will oversee all daily operations at our East Hampton flagship, ensure exceptional customer service, and drive sales performance. This is a year-round, full-time position offering long-term stability in one of the Hamptons' most recognized retail destinations. This role requires strong leadership skills, proven retail management experience, and the ability to foster a positive, high-performance work environment.
What We Offer
- Competitive salary of $70,000 - $90,000 based on experience
- Multiple bonus opportunities (Sales Bonus, Multiple Pairs Sold Bonus, Slow Seller Bonus)
- Paid time off
- Full-time, year-round employment in a stable, family-run business
- Long-term career growth potential
- The opportunity to manage a store that is an integral part of the East Hampton community
Key Responsibilities
- Manage all aspects of store operations including inventory management, merchandising, and sales strategies
- Lead, train, and develop the store team through effective coaching, orientation, and performance evaluations
- Oversee recruiting, interviewing, and hiring of staff
- Ensure compliance with company policies, procedures, and customer service standards
- Handle payroll, scheduling, budgeting, and basic bookkeeping to ensure financial accuracy
- Monitor inventory control processes to minimize loss and optimize stock levels
- Implement local marketing initiatives and clienteling strategies to drive traffic and sales
- Utilize POS systems for efficient transaction processing and accurate cash handling
- Foster a collaborative team environment through open communication and strong leadership
- Analyze sales data and apply retail math to assess performance and inform pricing or promotional decisions
Qualifications
- 2-4 years of retail management experience (fashion, footwear, or specialty retail preferred)
- Proven success in meeting and exceeding sales goals
- Strong leadership and conflict resolution skills
- Excellent communication, interpersonal, and organizational skills
- Proficient in inventory management systems and retail operations
- Detail-oriented and able to multitask in a fast-paced environment
- Passion for fashion, trends, and providing an elevated customer experience
- Bilingual or multilingual abilities are a plus
SHOE-INN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
