Retail and Inventory Control Manager

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

The Retail & inventory control Manager serves as the strategic partner for resort retail operations & is responsible for the maintenance of SKUs, Recipes, and Data Validation. Acting as the liaison between F&B Corporate and Operations. Focusing on product sourcing, financial performance, and data-driven decision-making. This role supports multiple resort retail outlets through collaboration with on-site leadership, providing expertise in merchandising, vendor management, inventory control, and revenue optimization. Retail & inventory control Manager works closely with the F&B Directors, inventory control clerks and property leadership to ensure each retail location aligns with brand standards, enhances the guest experience, and achieves profitability goals through efficient operations and strategic planning and supporting the department's operations by organizing, maintaining, and tracking inventory, including supplies, parts, inventory tools, and equipment.

• Partner with Food & Beverage Directors to provide strategic support for resort retail operations
• Develop and execute retail strategies to drive sales, improve margins, and align with brand standards
• Oversee product sourcing, vendor relationships, and purchasing to ensure quality and cost efficiency
• Analyze sales, inventory, and performance data to identify trends and growth opportunities
• Lead merchandising efforts, including product assortment, pricing, promotions, and visual presentation
• Collaborate with Marketing, Finance, Operations, and IT to align retail and inventory initiatives
• Manage inventory systems, reporting, and processes, ensuring accuracy, compliance, and timely updates
• Streamline operations, develop SOPs, support training, and drive efficiency across all resort locations

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.

• 10+ years of progressive experience in retail management or merchandising, preferably within a resort, hospitality, or multi-unit retail environment, with at least 5 years in a senior leadership role.
• Demonstrated success in strategic planning and achieving measurable business outcomes.
• Make decisions based on your own judgment and company policy.
• Follow instructions without close supervision.
• Occasional carrying and lifting of items up to 50 pounds.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.