Representative, Inside Sales

DEPARTMENT:                 Membership Sales

REPORTS TO:                   Manager, Membership & Inside Sales

STATUS:                             Full-Time; Non-Exempt

Your role as a Representative, Inside Sales: 

You will be primarily responsible for making outbound phone calls to fans and local businesses while using keen customer service skills in an effort to set up customer appointments at Petco Park to reach sales goals.

All the responsibilities we will trust you with:                                      

• Reports daily to the Manager, Inside Sales
• Makes 75+ telephone sales calls per shift from provided lead lists and active prospecting to set up face to face appointments at Petco Park
• Provides top-notch customer service to callers from our main ticket line as well as maximizes sales from this source
• Utilizes CRM for contact management, sales pipeline tracking and ensure all record keeping is timely and accurate
• Represents the Padres in the most positive way on game days when interacting with clients and prospects at Padres sales tables or at their seats
• Additional responsibilities as assigned by the Manager, Inside Sales

Your areas of knowledge and expertise that matter most:               

• Represent a strong desire to start a career with a team that has ample opportunity for growth
• Must possess a strong commitment to the sports industry, a passion for sales, a strong work ethic, competitiveness, a positive team first attitude, and a thirst to learn
• Be a self-starter and be comfortable making cold calls
• Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, etc., and general knowledge of basic office equipment including copier, laser printer, telephone, and computer
• Possess strong communication skills, both written and verbal, and effectively work well with others in a collaborative, respectful manner
• Exceptional time management and organizational skills with capacity to handle high volumes of detailed work, multi-task and manage projects on strict deadlines
• Maintain professional demeanor with a high degree of discretion, integrity, and accountability
• Maintain consistent, punctual, and reliable attendance

You will be required to meet the following:

• Must be at least 18 years of age by the start of employment
• 4-year Bachelor’s Degree, or education equivalent
• Able to work flexible hours including evenings, weekends, holidays and extended hours as needed
• Fluently bilingual in English/Spanish a plus
• Able to travel as needed
• Minimum physical requirements:  able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 25 pounds
• As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check

Pay and additional compensation:

Per the California pay transparency law, the base hourly rate for this full-time position is $21.14. This position is also eligible for a commission plan, if goals are achieved. As a candidate for this position, your pay and related elements of compensation will be contingent upon your work experience, education, job-related skills and any other factors the San Diego Padres considers relevant to the hiring decision for this position.

In addition to the base pay, the Padres believe in providing a very competitive and generous compensation and benefits package for its employees. Benefits include, but are not limited to: Medical, Dental, Vision, 401(k) with employer match + automatic company Safe Harbor contribution, Basic Life Insurance (with option to purchase Supplemental Life Insurance), Pet Insurance, generous paid time off (PTO) and holiday program, paid employee parking, onsite barista service, employer provided game tickets to home games, onsite experiences, ballpark discounts on food and retail, work from home Fridays (during the off-season and when team is on the road), smart casual dress code and so much more! All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended at any given time.

The San Diego Padres are an Equal Opportunity Employer.

San Diego Padres Commitment:

The San Diego Padres are committed to creating a diverse and inclusive environment for our employees. We welcome applicants from all backgrounds and encourage those who may not meet every qualification but are passionate about our mission to apply. Skills are transferable, and enthusiasm for our work is highly valued.

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