REGULATORY PROGRAM ADMINISTRATOR - SES - 64085632

Requisition No: 873018

Agency: Department of Health

Working Title: REGULATORY PROGRAM ADMINISTRATOR - SES - 64085632

Pay Plan: SES

Position Number: 64085632

Salary: $42,598.66 - $ 44,598.66

Posting Closing Date: 04/15/2026

Total Compensation Estimator Tool

Department of Health

Division of Medical Quality Assurance

Bureau of Enforcement

Investigative Services Unit – TBA

Internal Agency Opportunity

Full-time Career Service Position

Annual Salary: $42,598.66 - $44,598.66

“Anticipated Vacancy”

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees).

Applicants will not be accepted from outside of the department.

Your Specific Responsibilities:

Incumbent is responsible for supervising regulatory support staff. This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating

employees in addition to planning and directing employees' work. The incumbent has the authority to hire,

transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or

effectively recommend such action. The incumbent will also be required to develop performance expectations,

meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work

schedules, ensuring proper coverage, and complete timesheets.

• Supervises and oversees regulatory support staff to include motivating staff and maintaining work assignments, production and workflow.
• Reviews case preparation and processing to ensure deadlines are met and cases are processed in accordance with internal time frames.
• Supervises and/or performs data entry to ensure up-to-date records regarding investigations, inspections, training logs and other activities of the field office.
• Prepares correspondence and activities under the supervision of the Investigation Manager; analyzes and recommends solutions to regulatory issues enabling smooth workflow.
• Coordinates vehicle logs and reviews travel reimbursements.
• Maintains work assignments, production and workflow.
• Prepares investigative case reports and correspondence and proofs all written material for office staff.
• Maintains case files for easy access and reference.
• Maintain tracking lists for incoming and outgoing cases.
• Maintains and reconciles LEIDS case inventory reports.
• Assists in conducting daily regulatory activities and/or directing special projects or activities.
• Conducts research and reviews departmental or other databases to provide investigators working in the field with vital information during their investigation.
• Assures timeliness of filing, mailing or delivery of all pleadings, correspondence, reports and other documents.
• Maintains, reproduces and arranges for storage of records, reports and files.
• Assigns purchasing card responsibilities.
• Responsible for the procurement, preparation, and approval.
• Tracks purchase orders and invoices to ensure timely submission to Finance & Accounting and ensure invoices are correct prior to submission.
• Responsible for completing the monthly reconciliation report, monitors encumbrance reports and verifies orders.
• Approves charges and executes purchases through My Florida Market Place (MFMP).
• Provides input and recommendations for annual budget allotment development.
• Reconciles and corrects fiscal errors identified in the office the monthly and quarterly spending plan execution documents.
• Compiles statistics and produces reports required by headquarters.
• Responds verbally to complaints and inquiries from consumers and licensees and prepares correspondence regarding investigative cases.
• Compiles and maintains performance measurement statistical data for the office’s Balanced Scorecard.
• Acts as the property delegate, ensuring accurate records are maintained.
• Responsible for surplus equipment processing and handling incoming new equipment.
• Oversees all supplies, furniture, and equipment, including computer needs, equipment repairs, forms management and implementation, and maintains an adequate inventory of forms and office supplies.
• Develops and oversees efficient filing system for office; maintains master records for office; ensures records are kept accurately for the office; ensures timely warehousing/destruction of records according to Dept. P&P.
• Organizes and maintains current information regarding the Dept., Division and Office P&P and manuals.
• Processes all incoming/outgoing mail and receives incoming calls, answers routine questions, greets public and makes referrals to appropriate staff members or to other agencies.
• Delivers and coordinates presentations and speaking engagements to internal administrative employees including new employee training, administrative tasks and functions training, the Investigative Services Unit Annual Training and in-service training.
• Answers public inquiries, makes referrals, makes public speaking engagements and makes professional contacts to further the goals and mission of the Department.
• Refers press inquiries to the Public Information Office.
• Performs other duties as required.

Required Knowledge, Skills, and Abilities:

Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer data bases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; knowledge of laws, legal codes, court procedures and government rules & regulations; communicating effectively with others verbally and in writing; listening to what other people are saying and asking questions as appropriate; ability to establish and maintain effective working relationships with others; knowledge of healthcare industry and healthcare practice standards; knowledge of medical records; interview skills; knowledge of basic investigative techniques, court procedures and requirements; ability to evaluate evidence; knowing how to find information and identifying essential information; conduct fact-finding research; knowledge of the methods of data collection and analysis; organize data into logical format for presentation in reports, documents and other written materials; developing approaches for implementing an idea; basic management principles and practices; conflict resolution to include handling complaints, arbitrating disputes and resolving grievances; motivating, developing, and directing people as they work, identifying the best people for the job; time management skills; ability to prepare and conduct training.

Minimum Qualifications:

• Three (3) years administrative experience to include computer software, data entry, imaging, document preparation, travel arrangement preparation and budget oversight.
• One (1) year of supervisory experience

Preferred Qualifications:

• High school diploma or equivalent
• College education can substitute for the required experience on a year-for-year basis.

Additional Requirement:

• Must have a valid driver's license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment.

Where You Will Work:

Office location – Statewide

Main counties served by office – Statewide

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions (for more information, please click www.myfrs.com)

• Flexible Spending Accounts
• Tuition waivers
• And more!

For a complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.