Recruiter | Onsite

We are looking for a talented and agile recruiter who will develop, implement, assess and improve day-to-day operations of inbound call center in order to meet and exceed all aspects of client needs and requirements according to policies and procedures.

Work setup:

• Onsite (Brownsville, Texas)
• Dayshift, Central Time (Flex)
• Mon to Fri - must be open to weekend and late night operations/overtime

Key Responsibilities:

• Review and monitor employment applications for contact center employees
• Maintain relationships with appropriate recruiting resources
• Participate in offsite hiring events
• Develop community partnerships to increase candidate pipeline
• Maintain professional and accurate representation of Teleperformance to candidates
• Pre-screen applicants, schedule and conduct interviews (can be onsite)
• Conduct pre-employment testing, reference checks and background checks
• Review and audit new hire paperwork ensuring completion and accuracy
• Communicate employment offers and orientation to new employees
• Maintain recruiting reporting and data i.e., interview/hire ratios or resource data
• Assist in other functions as required by supervisor
• Thrive as a team player in a fast paced, high energy, change oriented environment

Qualifications:

• 2 years recruiting and interviewing experience in a high-volume setting required (3 years preferred)
• Bilingual English/Spanish
• Excellent customer service skills and building rapport with employees, management and vendors
• Excellent verbal and written communication skills
• Must be fast learner and quick problem solver
• Must have the ability to multi-task
• Must have proficiency in Microsoft Office Suite of products
• Ability to think innovatively with regard to recruiting and overall employee experience
• Previous call center experience preferred
• Excellent attendance history is required
• Must pass background and drug tests