Recreation Coordinator (I.R. Holmes)

Work, Serve, Thrive. With the City of Durham Advance in your career while making a realdifferencein the community you serve.


Hiring Range: $63,242.00 - $73,203.00/Annually
Location: I.R. Holmes, Sr. Recreation Center
Work Day/Hours: Monday, Tuesday, Thursday, and Friday 9:00 am-6:00 pm; Wednesday 12:00 pm-9:00 pm; with occasional early mornings, evenings, and weekends required

A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team atDurham Parks and Recreationis devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.

This position is devoted to providing recreation and special needs programming and activities and management of recreational facilities. Serves as the formal supervisor of a recreation services function overseeing Recreation Specialists and part-time staff. Decision-making involves assisting the Recreation Operations Supervisor in developing, implementing, and supervising a range of recreation programs and services.

Responsible for assessing current needs; conducting community surveys; coordinating program development and staff performing that development; developing recreation and program plans; identifying and contracting with vendors; overseeing facility operations; hiring, training, supervising and evaluating staff; overseeing front desk operations; processing facility rental contracts; marketing programs; organizing volunteers; evaluating programs and making modifications; monitoring budgets; providing customer service; maintaining inventory of supplies and equipment; assuring facility cleanliness and preparing reports.

Supervises support staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.

• Supervises recreation, special needs, aquatics, and related program and events; develops program or event plans and schedules; assesses community needs through surveys and other tools; supervises staff and volunteers, including planning, assigning, and evaluating work; evaluates programs and makes modifications; audits recreation facility operations and updates operating policies and procedures; and monitors program or facility expenditures.
• Supervises facility usage and scheduling operations; ensures facility safety and cleanliness; assesses program and event needs and facility capacity; monitors supply inventories and ensures adequacy; identifies and contracts with vendors, gathering quotes and bids, ordering supplies, and ensuring that procurement activities comply with City policies and procedures.
• Prepares, reviews, processes, and/or maintains reports, records, work orders, and other documentation; processes rental contracts; maintains databases; processes invoices, payments, purchase orders and deposits; enters, compiles, and reconciles data; prepares information reports; and proofs work for accuracy and completeness.
• Oversees program and/or facility customer service; responds to and resolves escalated customer service issue; responds to inquiries, concerns, and complaints from residents, contractors, vendors, community groups, City departments, and/or external agencies; and facilitates and promotes programs and events.

• Associate’s degree in recreation, leisure services, or related field
• Four years of recreation program and/or facility management experience
• Supervisory or lead experience
• A valid Adult and Pediatric First Aid/CPR/AED certification with Anaphylaxis and Epinephrine Auto Injector Certification within the first six months of employment.
• Valid, unrestricted, North Carolina - Class C driver's license "or" if you currently have another states driver's license, must be willing and able to obtain a valid NC driver's license within 60 days of hire.

• Strong leadership and communication skills, and experience with recreation software systems are preferred.
• Experience directly facilitating general recreation programs, typically demonstrated by at least one year of hands-on program leadership.
• Experience in customer service.