Receptionist (Part-time hours)

Description

The Receptionist serves as the first point of contact for visitors and callers, delivering exceptional customer service while providing administrative support to ensure smooth day-to-day office operations. This non-exempt, hourly role reports directly to the Senior Manager of Human Resources. This is a part-time position, scheduled from 8:30 AM to 2:00 PM, Monday through Friday, with occasional requests to arrive early for customer visits or stay later to support staff.

Key Duties and Responsibilities:

• Greet and welcome visitors in a warm, professional manner.
• Answer, screen, and route incoming phone calls.
• Maintain a clean and organized reception area.
• Order and stock kitchen supplies, snacks, and beverages weekly.
• Stock supply closets and order office supplies as needed.
• Manage visitor check-in processes and support HR as a backup when additional assistance is needed.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist with scheduling meetings and coordinating calendars for employees and managers.
• Update and maintain office directories, contact lists, and organizational charts.
• Support administrative tasks such as data entry, filing, scanning, and document preparation.
• Assist with onboarding tasks such as sending welcome communications, setting up workspaces, and creating employee files.
• Handle catering for on-site interview lunches and company events.
• Coordinate weekly “Bagel Friday” pickup.
• Uphold security procedures by monitoring access and issuing visitor badges.
• Support Culture Club initiatives, events, and programs aimed at enhancing employee engagement and retention.
• Assist in scheduling wellness events, like Flu Shot Clinics and CPR Training.
• Assist with ad hoc HR projects and administrative tasks as needed.

Qualifications and Skills:

• High school diploma or equivalent; associate degree preferred.
• 1–2 years of experience in a receptionist or administrative support role.
• Strong verbal and written communication skills.
• Professional, friendly, and polished customer service demeanor.
• Proficient in MS Office (Outlook, Word, Excel) and office phone systems.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• High level of discretion, professionalism, and attention to detail.

About Optikos:

For more than 40 years, Optikos® has provided innovative applications of optical technology, both products and services, to commercial, government, and consumer products organizations worldwide. The Optikos engineering team is the largest independent optical engineering group in the world, managing all aspects of instrument design, including optics, mechanics, electronics and software systems, in addition to our in-house IQ Lab™ Services to benchmark and assess the performance of customer lens or camera systems. We develop innovative products in the life sciences, aerospace and defense, industrial, and consumer markets, and our experience with a wide variety of applications has enabled our staff to generate creative solutions to some of the most challenging optical problems. Our team continues to improve existing metrology product lines and develop new products that Optikos manufactures and installs around the globe. Our headquarters is centrally located right outside the Boston medical and tech hub in Wakefield, Massachusetts.

This in-office position is located in Wakefield, Massachusetts facility. We offer competitive compensation packages along with a challenging and stimulating environment.

If you are an enthusiastic, team-oriented individual looking for a challenge and the opportunity to continue to develop professionally, please apply.

Optikos is located in Wakefield, Massachusetts. We offer competitive compensation packages along with a challenging and stimulating environment. US citizenship or permanent residency visa required.

Optikos is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender orientation, gender identity, national origin, disability, or protected Veteran status.