Receptionist

Job Title: Front Desk & Customer Service Coordinator (Entry-Level)

Location: Corporate HeadquartersEmployment Type: Full-Time | Entry-Level

(Opportunity for growth into a full-time Customer Service role)

Job Summary

We are seeking a friendly, professional, and detail-oriented Front Desk & Customer Service Coordinator to support our Corporate Headquarters. In this role, you will be the first point of contact for visitors and callers, while also providing administrative and customer service support to our Customer Service team. This position offers an excellent opportunity to grow into a full-time Customer Service role handling calls, emails, and order entry.

Key ResponsibilitiesFront Desk & Communication

• Greet visitors, clients, and vendors in a welcoming and professional manner
• Answer and direct incoming phone calls courteously
• Manage front desk operations including mail, packages, and general inquiries
• Maintain a clean, organized, and professional reception area

Customer Service & Administrative Support

• Assist the Customer Service team with reports, order follow-ups, and data entry
• Enter shipment status and tracking information into customer-specific portals
• Monitor and help ensure smooth EDI (Electronic Data Interchange) transactions
• Provide proactive shipment and order status updates to customers via phone or email
• Follow up on orders that are on hold and coordinate with internal teams to resolve issues
• Maintain accurate and organized documentation of customer interactions
• Collaborate with warehouse, sales, and manufacturing teams to support timely order fulfillment

Additional Duties

• Support various administrative tasks as needed
• Act as a backup to the Customer Service team during high-volume periods or PTO coverage, assisting with inbound calls and order entry

Required Qualifications (Must-Haves)

• High School Diploma or equivalent
• 1+ year of front desk or receptionist experience
• 1+ year of office-based customer service experience
• Strong verbal and written communication skills
• Comfortable multitasking and staying busy in a fast-paced environment

Preferred Qualifications (Nice-to-Haves)

• Experience with ERP systems
• Previous order entry experience
• Manufacturing or logistics environment experience
• Data entry experience

Skills & Competencies

• Customer service & receptionist experience
• Front desk operations
• Order entry and data entry
• Inbound call and email communication
• Strong computer skills
• Detail-oriented and highly organized
• Professional, dependable, and proactive

Why Join Us?

• Entry-level role with clear growth opportunities
• Hands-on experience in customer service and operations
• Supportive team environment at our corporate HQ
• Great opportunity to build administrative and customer service skills

Job Type & Location

This is a Contract to Hire position based out of Lake Zurich, IL.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lake Zurich,IL.

Application Deadline

This position is anticipated to close on May 4, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

front desk operations, customer service, order entry, data entry, inbound call communication, email communication, erp systems, edi transactions, shipment tracking, documentation management, multitasking, problem resolution, computer skills, Front Office & Receptionist, Administrative Assistance, Seasonal General Office Assistant, Front Office Coordinator, Front Desk Coordinator, Appointment Scheduler, Office Clerk, Medical Receptionist, Office Manager & Administrative Assistant, Office Coordinator