Quality Technician

Job Description

This new role has been created to support our expanding East Canton Ohio plant, giving you the opportunity to help establish and strengthen quality processes as the facility grows. The position follows a rotating daylight shift schedule that includes weekend coverage, aligned with production needs.

As a Quality Technician, you’ll be hands-on in ensuring our refractory materials meet the high‑performance standards required for some of the toughest industrial environments. From testing and analyzing materials to supporting continuous improvement, you’ll help drive product integrity, operational reliability, and safety across the plant. Your work directly contributes to the quality of products used in steelmaking, cement production, and other extreme‑temperature processes.

What You’ll Do

Champion Safety & Compliance

• Follow all safety protocols while performing tests and handling materials.
• Ensure QC activities meet environmental, health, and regulatory standards.

• Conduct physical and chemical testing of refractory materials (bricks, mortars, castables).
• Perform tests such as compressive strength, porosity, and density.
• Inspect products at various manufacturing stages to ensure they meet specifications.

• Document test results, inspections, and quality findings.
• Keep organized logs for certifications, customer requirements, and audits.
• Provide timely updates to the QC Manager and production teams.

• Identify deviations from standards and report nonconforming materials or processes.
• Participate in root‑cause investigations and recommend corrective actions.
• Support implementation and follow-up to ensure effectiveness.

• Perform regular calibration of lab and testing equipment.
• Assist with basic troubleshooting or maintenance to ensure operational readiness.

• Work closely with production and procurement teams to resolve material quality issues.
• Help train production employees on material quality expectations and best practices.

• Experience with laboratory testing procedures or technical testing equipment.
• High attention to detail and the ability to identify irregularities.
• Strong problem‑solving skills and the ability to work in a fast‑paced environment.

• Hands-on work with testing equipment and refractory materials.
• Occasional lifting and work around high‑temperature environments.
• May require shift work or overtime aligned with production needs.

About RHI Magnesita

RHI Magnesita is the leading global supplier of high-grade refractory products, systems, and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities, and more than 70 sales offices.
RHI Magnesita’s team in North America helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.
With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.