PrideStaff is currently seeking a Quality Process Techfor a manufacturing company located in Ontario, CA. This is a full-time, contract-to-permanent position with an opportunity to grow.
Hourly Pay Range: $20-$24
5:00am to 5pm on Alternative work schedule(will send calendar)
Duties and Responsibilities
Monitors Non-Conformance Report (NCR) Database and Quality Control (QC) Alerts
Audits of the Retains filing system and Color Standard Folders
Performs sample collection and testing for standards compliance
Audits production paperwork and files as needed
Train production staff on quality control procedures and standards
Investigation of internal and customer issues
Assist in the monitoring of product quality and food safety to help reduce customer complaints and improve customer satisfaction
Perform detailed in-process and final inspections of raw and finished product
Record and Analyze test results to either certify or reject specific products
Test product for requested customer Certificate of Analysis (COA) and Certificate of Compliance (COC)
Assist in the investigation for a Corrective Action Request (CAR)
Perform and maintain calibration documents, identifies gages and instrumentation with correct labels, and maintains inventory of instruments and locations
Other duties, as instructed by Supervisor or Shift Lead
Review samples collected for conformance with Quality standards, escalating any concerns to Supervisor for dispositioning
Support supervisors in researching customer complaints and coordinate returns
Responsible for assisting in meeting the plant’s Safety, Food Safety, Production, Quality, and Performance Standards
Maintains the NCR database and issues quality alerts, issues corrective action and preventive actions as necessary and verifies for proper closure
Daily Management System (DMS) board metrics, customer complaints and quality alerts
Attend daily pre-shift Toolbox meetings
Conduct and record quality process audits every two hours and notify the proper personnel immediately when a non-conformance is observed or captured
Standards Of Performance (Metrics)
Enforces all plant and department safety rules and performs weekly Safety Observations
Complies to monthly Behavior Observation Program (BOP) - 2 BOPs per month
Internal NCR Process: Identifying a deviation from quality standards, documenting the issue in detail, analyzing the root cause, defining corrective actions to address the problem, and implementing measures to prevent recurrence, all while maintaining a clear audit trail to track progress and accountability
Employee Engagement: Adheres to Safe Quality Food (SQF), Hazard Analysis and Critical Control Point (HACCP), Good Manufacturing Practices (GMP), and International Organization for Standardization (ISO) compliance
Perform and verify equipment calibration per established procedures and frequencies
Timely processing of data, meeting all required deadlines
Minimum Qualifications
High School Diploma or GED
Basic Computer Skills - Excel, Word, and Outlook (email)
Basic Math Skills - including fractions, decimals, and reading a ruler/tape measure
Minimum of 2 years’ experience in a quality control role in an industrial environment
QC lab, calibration and product testing experience
Knowledge of COA’s, COC’s, and standards compliance experience (ISO, SQF, HACCP)
Physical Demands
Position requires sitting, standing, walking, bending, kneeling and stooping
May be required to lift and/or move items up to 50 lbs. (Encouraged to Team-Lift)
Specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Attention to surroundings is crucial as it is a very busy production/manufacturing environment with a lot of forklift traffic in the production line room
Work environment is loud, with varying temperatures, the production floor is not temperature controlled (temperatures can reach 100 during the summer months)
Keyboarding - Entering text or data into a computer or other machine by means of a traditional keyboard or control/operation panel
