Quality Assurance Manager

Willcox Matthews
Jamestown, NC

Quality Assurance Manager – Metal Manufacturing

Jamestown, NC

Salary: $80,000–$110,000

Job Type: Direct Hire

Shift: Days

Start Date: ASAP


Our client, a leading metal manufacturer in Jamestown, NC, is expanding and seeking a hands‑on, detail‑driven Quality Assurance Manager to lead their quality function. If you thrive in a manufacturing or engineering environment and enjoy driving continuous improvement, this is a strong opportunity to step into a high‑impact leadership role.


About the Role

As the QA Manager, you’ll oversee the full Quality Management System, lead a team of quality technicians, and ensure products meet internal standards, customer expectations, and regulatory requirements. You’ll play a key role in shaping quality culture, improving processes, and supporting both customer and supplier relationships.


Key Responsibilities

Quality Systems & Compliance

• Develop, maintain, and enforce quality policies and the QMS (ISO 9001, IATF, VDA).

• Ensure compliance with industry requirements, including welding codes and automotive standards.

• Lead internal and external audits.

Inspection & Testing

• Oversee incoming, in‑process, and final inspections.

• Manage weld inspections, NDT, dimensional checks (CMM), and calibration programs.

Leadership & Team Development

• Supervise and mentor QA inspectors and engineers.

• Conduct performance reviews and foster a culture of quality and accountability.

Continuous Improvement

• Lead root cause analysis and corrective/preventive actions.

• Utilize FMEA, SPC, Control Plans, and other APQP tools to drive improvement.

Documentation & Reporting

• Manage quality records, certifications, and process documentation.

• Report on key metrics including scrap, downtime, and cost of quality.

Customer & Supplier Interface

• Serve as the primary contact for customer quality requirements, audits, and complaints.

• Conduct supplier audits and manage vendor quality performance.


Qualifications & Skills

• Proven experience in quality management within manufacturing/metalworking (stamping, fabrication, welding, machining).

• Strong technical knowledge of APQP tools: PFMEA, Control Plans, SPC, PPAP, MSA, NDT.

• Proficiency with quality equipment: CMM, optical comparator, calipers, gauges.

• Excellent leadership, communication, analytical, and problem‑solving skills.

• Ability to interpret technical drawings and customer specifications.

• Hands‑on approach with strong organizational discipline.